Performance Technician

On-site in València·Full-time·Added 5 days ago

Grupo Planeta

197 open roles

Apply

Overview

Job details

Permanent contract
Full-time hours.

Requirements

Have the right to work in Spain
Grupo Planeta doesn't mention sponsorship in the ad.
Work on-site in València
No relocation package mentioned.
University degree
“Formación requerida: Formación universitaria.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Stable contract: Permanent, full-time with flexible hours.
You will be able to develop professionally thanks to our training plans and internal talent development.
Exclusive discounts and promotions for our employees (masters and postgraduates, publishing imprints, collectibles, Casa del Libro...).
An attractive social benefits package through the flexible remuneration plan that includes: transport card, restaurant card, nursery voucher, medical insurance, etc.
Access to the Club Benefits platform with more than 500 partners, offering discounts and promotions in various sectors (hotel and catering, restaurants, electronics, health, etc.).

Requirements

What we're looking for

Required training: University degree.
Communication skills.
Analytical profile.
Ability to work as part of a team.
Interest in the academic, professional, and market fields.
Enjoy working in a fast-paced environment.

Nice to have

Knowledge of the sales process in telesales within the educational sector is highly valued.

The role

What you'll do

At Grupo Planeta we are looking for a Performance Technician for VIU within our Planeta Formación y Universidades.

Under the supervision of the processes and performance manager, you will ensure the implementation and monitoring of a performance development plan for the sales team with the objective of achieving a high-performance team.

Likewise, you will collaborate in the definition and updating of the sales process protocol.

What will your day-to-day look like?

• Detect individual and group training needs within the sales team.

• Based on the detected needs, you will ensure the implementation of the training strategy and perform the necessary follow-ups to implement it.

• Accompany team leaders in the development of sales team members.

• Implement and monitor the projects proposed in the forecast, as well as propose new strategic projects.

• Analyze the performance of sales team members, detecting training needs and opportunities for improvement.

• Collaborate in the implementation of the projects defined in the annual strategic plan.

• Likewise, work in coordination with other areas to improve the sales process and the experience of potential students.

• Collaborate in the onboarding process to ensure correct training on tools for new sales team members.

• Attend to student claim verification requests from the CX area.

Requirements

What would we like to see on your CV?

What are we looking for in you?

What do we offer?

If you think this is your job opportunity, we encourage you to apply and become part of our team!

About Grupo Planeta

Grupo Planeta is a major Spanish media and publishing conglomerate headquartered in Barcelona. It operates across publishing, education, audiovisual production, and communication, and is one of the largest Spanish-language publishing groups in the world. The group includes well-known imprints such as Editorial Planeta, Espasa, and Ariel, and also owns a network of higher education institutions, including UNIE Universidad, EAE Business School, and the International University of Valencia (VIU). With a workforce of several thousand employees, Grupo Planeta is a significant player in the Spanish-speaking media and education landscape.

In Spain, Grupo Planeta has a strong presence in Barcelona and Madrid, with additional operations in Valencia and other cities. Its education division is a major employer of academic staff, offering roles for university lecturers, program directors, and administrative and commercial positions across its various schools and universities. For international professionals, the group offers opportunities in teaching, academic management, and corporate functions, with some roles requiring multilingual skills, particularly in French and English. The company's culture is rooted in Spanish business traditions, and it provides a stable, established work environment within the media and education sectors.

Industry: Media & Publishing
Founded: 1949
Employees: 5,000–10,000
Headquarters: Barcelona, Spain
In Spain: Barcelona, Madrid, Valencia
Website: planeta.es

Good to know if you are moving

Grupo Planeta is headquartered in Barcelona, a major European hub with a large international community and excellent connectivity.
The group's education division hires university lecturers and academic staff, often requiring a PhD or equivalent, and offers opportunities for international academics to teach in Spanish or English.
Some commercial and administrative roles require multilingual skills, particularly French and English, which can be an advantage for international candidates.
The company operates several universities and business schools, including EAE Business School and UNIE, which have a diverse student body and international programs.
Spain's job market for academic roles often values Spanish language proficiency, but some positions, especially in business schools, may be open to English-speaking professionals.

In their own words

About the company & team

We are Spain's leading editorial and communications group, family-owned, that leads a broad offering serving culture, education, information and audiovisual entertainment, with a presence in more than 20 countries, connecting with 25 million people every day. All Grupo Planeta professionals and companies share principles based on people, ethics, quality and excellence at work.

We invite you to get to know us!

Additional information

At Grupo Planeta we offer equal opportunities. We are committed to treating all applications equally based on their abilities, achievements, and experience, regardless of race, nationality, sex, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.

All open roles at Grupo Planeta