Guest Relations Agent
The role involves welcoming guests and managing their needs at Hyatt Regency Barcelona Tower. You will handle complaints, coordinate services, and provide local information.
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The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Work in English
English is required, per the ad.
Work on-site in Cartagena
No relocation package mentioned.
University degree
“Estudiante de Grado o Máster en Recursos Humanos, Relaciones Laborales, Psicología, ADE, Turismo o similar.” — per the ad.
This job advert was originally written in Spanish.
Are you passionate about the world of Human Resources and want to start your career in an internationally renowned hotel company? At Grand Hyatt La Manga Club Golf & Spa, we are looking for an intern to join the Talent & Culture department and provide support in the resort's talent attraction and selection processes.
Post job openings on various job boards and recruitment channels.
Screen applications and conduct initial phone interviews.
Coordinate interviews with managers and candidates.
Manage the candidate database through the ATS.
Participate in employer branding processes and collaborate with universities and training centers.
Provide support in onboarding processes and the integration of new hires.
Collaborate on Human Resources and talent projects.
Student of a Bachelor's or Master's degree in Human Resources, Labor Relations, Psychology, Business Administration, Tourism, or a related field.
Possibility of formalizing an internship agreement with the university or training center.
Advanced level of English.
Interest in personnel selection and the hospitality sector.
Good communication and organizational skills.
Proficiency in computer tools and Microsoft Office.
Hands-on training in an international hotel environment.
Participation in real selection and talent management processes.
Guidance and learning alongside HR professionals.
Opportunity for professional development within the company.
Financial aid for studies and staff cafeteria.
Hesperia World is a Spanish hospitality group headquartered in Barcelona, operating a portfolio of hotels and resorts across Spain under its own brand and through partnerships with global luxury brands such as Hyatt and Secrets Resorts & Spas. The company manages properties ranging from urban hotels like Hyatt Regency Barcelona Tower to resort destinations in Lanzarote, Mallorca, and Murcia, offering services in accommodation, dining, events, and spa. With a workforce of several thousand employees, Hesperia World is a significant player in the Spanish hospitality industry, catering to both leisure and business travelers.
Hesperia World has a strong presence across Spain, with offices and properties in key tourist and business destinations including Barcelona, Madrid, Lanzarote, Mallorca, Murcia, and Vigo. The company offers numerous opportunities for international professionals, particularly in resort locations where accommodation is often included, and provides internships in departments like front office, culinary, marketing, and revenue management. Work culture emphasizes guest experience and professional development, making it an attractive option for those seeking to build a career in hospitality in Spain.
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