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Patient Experience Specialist

On-site in Cáceres·Full-time·Added yesterday (last checked 30 Oct)

Our summary

Work mode
On-site, Cáceres
Contract
Permanent, full-time hours
English
Required
Education
Vocational training (FP Grado Medio)

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    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Intermediate/Higher Vocational Training Cycle
  • At least 6 months in the healthcare administrative sector
  • Office suite, especially Excel and Access.
  • B2 English

Nice to have

  • C1 level of English.
  • Possibility of immediate incorporation.

Pay & benefits

What you'll get

  • Permanent employment contract.
  • Full-time.
  • Competitive salary.
  • A close-knit team committed to a good working environment, where your work truly makes a difference.
  • Collaborating in social projects to promote CSR.
  • Growth and stability opportunities, with continuous training so you can keep developing.
  • Discounts on insurance.
  • Orientation, advisory, and support service regarding dependency and disability for employees and families, offered by the Caser Foundation.
  • Working in an international environment.

The role

Join Hospitales Parque San Francisco and grow with us!

Hospitales Parque San Francisco wants to incorporate a patient experience professional into its team for our center located in Cáceres.

Reporting directly to management, your mission will be to guarantee excellent and personalized care to patients and families throughout their entire process in the hospital, ensuring their satisfaction, trust, and a quality healthcare experience

What you'll do

  • Accompany and guide patients and families during their hospital stay and attendance at consultations.
  • Contribute to the continuous improvement of healthcare quality and the patient experience.
  • Act as a point of reference and support to guarantee the well-being and safety of the patient.
  • Facilitate and coordinate patient care to ensure an agile and satisfactory experience in the hospital.
  • Manage budgets and services for private patients.
  • Coordinate and prioritize the scheduling of appointments and diagnostic tests according to healthcare needs.
  • Perform the follow-up and coordination of management tasks related to assigned patients.
  • Supervise and manage the requests, needs, and preferences of patients during their hospital stay.
  • Coordinate with the various hospital services to guarantee efficient and personalized care.

About Hospitales Parque

Hospitales Parque is a private hospital group in Spain, operating a network of hospital and medical centers across the national geography. The group describes itself as young and growing, with a strong presence in the Canary Islands, and includes centers such as Hospital Parque Tenerife, Hospital Parque Fuerteventura, Hospital Parque Vegas Altas, Hospital Parque Vía de la Plata, Hospital Parque Llevant, Hospital Parque Marazuela, Hospital Parque San Francisco, and Centro Médico Parque Lanzarote. It positions itself as a reference in the regions where it operates, offering specialized consultations and advanced medical treatment.

Hospitales Parque has multiple locations across Spain, with a notable concentration in the Canary Islands and additional centers in other regions. The group emphasizes progressive incorporation of reference hospitals, some with over 40 years of history, and highlights continuous growth. For international professionals, the group offers opportunities in private healthcare across various Spanish locations, with patient contact available via phone and email.

Industry
Healthcare
Headquarters
Spain
In Spain
Tenerife, Fuerteventura, Lanzarote and 3 more

Good to know if you are moving

  • Hospitales Parque operates multiple hospital and medical centers across Spain, including in the Canary Islands (Tenerife, Fuerteventura, Lanzarote) and mainland locations.
  • The group is a private healthcare provider, offering opportunities in clinical and medical roles.
  • Patient contact is available via phone (900 101 798) and email (atencionpaciente@hospitalesparque.es), indicating a centralized patient support system.
  • The group emphasizes growth and incorporation of reference hospitals, some with over 40 years of history, suggesting a stable and expanding network.

In their own words

About the company & team

Hospitales Parque is a Spanish private hospital group integrated into Helvetia, specializing in the provision of high-quality healthcare services and comprehensive patient care. Founded in 2012, it has a network of hospitals, medical centers, and polyclinics distributed across different autonomous communities, with a solid presence in the Canary Islands, Balearic Islands, Extremadura, and Toledo.

The organization stands out for its commitment to clinical excellence, technological innovation, patient safety, and the humanization of healthcare. Its activity covers a wide range of medical and surgical specialties, supported by highly qualified multidisciplinary teams and a continuous improvement strategy oriented towards offering personalized and efficient care.

#TeamHelvetia #BuscamosTuTalento #PreparadosParaTi

Join our team!

Hospitales Parque is a private hospital group belonging to Helvetia, with a national presence through a network of 7 hospitals and several specialized medical centers. It is characterized by offering integral healthcare based on care excellence, innovation, service quality, and patient orientation.

We develop our activity based on a culture of drive, closeness and trust, values that allow us to generate long-term experiences and relationships.

We guarantee equal opportunities, promoting the development of people's talent based exclusively on their abilities and competencies for the performance of their duties.

If you want to be part of a solid project, with values and focused on helping people, we are waiting for you. Apply now and let's grow together!

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