The Head of Billing Operations & Data Processing leads global data reporting and billing operations.
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- On-site, Madrid
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Skills
The role
What your day would be like
1. Support
Advocacy & Lobbying Activities
Assisting the Country Manager and first-hand exposure, engaging with national and regional authorities, industry partners, and aviation stakeholders. This includes contributing to work related to:
Regulatory developments affecting airlines (e.g., airport charges, consumer protection, airspace efficiency, slot coordination);
Sustainability and decarbonisation initiatives (e.g., SAF policies, Refuel EU aviation implementation, national sustainability plans);
Operational and infrastructure issues (e.g., ATC performance, airport capacity planning, security processes);
Economic and competitiveness topics impacting member airlines.
2. Research &
Policy Analysis
You will strengthen
your analytical skills by:
Monitoring and interpreting regulatory, legislative, and political developments in Spain and Portugal;
Drafting briefing notes, policy summaries, presentations, and talking points used in high-level meetings;
Assessing the potential impacts of new policies or regulations on airlines.
3. Stakeholder
Engagement Support
Assist in preparing materials for meetings with ministries, civil aviation authorities, airports, tourism bodies, and other industry partners;
Help organize and attend events, workshops, and working groups.
4. Project &
Administrative Support
Support ongoing projects, data collection, and reporting for the Madrid office;
Coordinate logistics for meetings, conferences, ceremonies, and communications activities;
Contribute to internal coordination with IATA regional and central teams.
About IATA
The International Air Transport Association (IATA) is a trade association representing and serving the airline industry. It supports aviation activity and helps formulate aviation policy, with over 370 member airlines accounting for some 85% of global air traffic. IATA's work spans safety, security, efficiency, and sustainability in aviation.
IATA has a significant presence in Spain, with its main office in Madrid. The company's work culture emphasizes advocacy and global standards, making it relevant to international professionals. IATA's roles in Spain include data processing, agency participation, and customer service, reflecting its diverse operational needs.
- Industry
- Aviation
- Founded
- 1945
- Headquarters
- Montreal, Canada
- In Spain
- Madrid
- Website
- iata.org
Good to know if you are moving
- IATA's Madrid office is its main presence in Spain, offering opportunities in data processing, agency participation, and customer service.
- The company's global focus on aviation safety, security, and sustainability aligns with its roles in Spain.
- IATA's work culture emphasizes advocacy and global standards, making it relevant to international professionals.
- IATA's roles in Spain reflect its diverse operational needs, providing a variety of opportunities for international hires.
- The company's significant presence in Spain, with its main office in Madrid, offers a strategic location for professionals in the aviation industry.
In their own words
About the company & team
We are seeking a
motivated and proactive Intern to support IATA's activities in Spain and
Portugal. Working directly with the Country Manager, you will contribute to
IATA's lobbying, advocacy, and stakeholder engagement work, helping to
promote a competitive, safe, and sustainable air transport environment in the
region.
This internship is
ideal for students or recent graduates interested in aviation policy,
government relations, sustainability, and strategic industry affairs.
Location
IATA · Madrid
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