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Employee Experience Technician - DISABILITY- (M/F/D) Madrid.

Hybrid in Madrid·Added 17 days ago (last checked 8 Oct)

ILUNION

467 open roles

Overview

Work mode
Hybrid, Madrid
Education
University degree
Benefits
Flexible pay plan

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • We offer you a competitive salary (fixed + variable).
  • Permanent contract.
  • Remote work two days a week starting from the sixth month.
  • You will enjoy a good working environment, a great opportunity for professional development, and access to company-funded ongoing training to further develop both your soft and hard skills. You design your own future!
  • Discounts and benefits as an employee of ILUNION Hotels, such as the ability to eat at our Foodie in a healthy and sustainable way.
  • Access to our Foodie Box restaurant and subsidized meals at €5 per menu as a meal allowance.
  • Through the MyFlex Project, the possibility of enjoying flexible compensation products: medical insurance, childcare, meals, transportation, and training.
  • Nutrition and Physiotherapy Service.
  • Free breakfast at our Foodie Box restaurant for two people on your birthday.
  • Discounts and benefits as an employee of the ILUNION Group on vacations and travel, shows, cinema, technology and appliances, sporting goods, and many more plans.
  • And among many other things, enjoy our ILUNION Family Day together with your family!

The role

At ILUNION Hotels we work day after day to build a better world, where all people are included. An outstanding project that needs people like you, whose talent and energy drive us to multiply what we are and what we do.

We are looking for people who are aligned with our purpose and our values.

Do you consider yourself a committed person, with drive, and do you think you fit this position? This is your opportunity!

You will be able to join our team at the head office in Madrid.

What you'll do

  • Managing and coordinating Employee Experience projects across the hotel network and corporate areas, ensuring their alignment with the People strategy and the purpose of ILUNION Hotels.
  • Designing, implementing, and monitoring key Employee Journeys: attraction, onboarding, development, recognition, well-being, and exit, adapting them to the hotel operational reality.
  • Analyzing data from surveys, focus groups, interviews, listening channels, and other Employee Voice mechanisms, drawing up conclusions, indicators, and improvement proposals.
  • Supporting hotels in implementing Employee Experience initiatives, ensuring the correct application of methodologies, tools, procedures, and action plans.
  • Identifying improvement needs and opportunities based on data, team feedback, and process analysis, raising alerts to the relevant managers and monitoring progress.
  • Coordinating onboarding actions, internal communication, recognition, well-being, culture, and belonging to strengthen employee commitment and the employee value proposition.
  • Needs analysis and design of training programs. Identifying skills and competencies to develop within teams.
  • Promoting the development of employer brand ambassadors, connecting the team experience with the service culture, inclusion, and customer experience at ILUNION Hotels.

Requirements

  • Required: Disability certificate of 33% or higher.
  • University degree in Human Resources, Psychology, Labor Relations, Business Administration, or related fields.
  • Specialized training in Employee Experience, People Analytics, Change Management, Employer Branding, or Internal Communication is valued.
  • Advanced proficiency in office tools, especially Excel and PowerPoint.
  • Experience with survey tools, people analytics, SAP SuccessFactors, Qualtrics, or other people listening and management platforms is valued.

About ILUNION

ILUNION is a Spanish business group owned by ONCE Foundation, operating across multiple sectors including hotels, security, cleaning, laundry services, elderly care, and accessibility solutions. With over 35,000 employees, the group is one of Spain's largest employers of people with disabilities, integrating social commitment into its business model. Its hotel division, ILUNION Hotels, manages a portfolio of urban and resort properties across Spain, while other business units provide facility services, textile care, and senior living solutions.

ILUNION has a strong presence throughout Spain, with offices and operational centers in Madrid, Barcelona, Seville, Valencia, and many other cities. The company is deeply committed to social inclusion, with a workforce where over 40% of employees have disabilities. For international professionals, ILUNION offers a unique opportunity to work in a purpose-driven organization that values diversity and inclusion, with roles ranging from hotel operations to healthcare and technical positions. The company provides a supportive work environment and is actively involved in creating accessible and inclusive workplaces.

Industry
Hotels
Founded
2014
Employees
50,000+
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Seville and 7 more

Good to know if you are moving

  • ILUNION is a social enterprise that employs over 40% of its workforce from people with disabilities, making it a leader in inclusive employment in Spain.
  • The company operates in multiple sectors including hotels, security, cleaning, laundry, and senior care, offering diverse career opportunities.
  • ILUNION has a strong commitment to accessibility and innovation, with a dedicated business unit for accessibility solutions.
  • The company is part of the ONCE Foundation, one of the most prominent social organizations in Spain, providing stability and a strong corporate culture.
  • ILUNION offers roles across Spain, from major cities like Madrid and Barcelona to smaller towns, providing opportunities in various regions.
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