Up to €44,000 a year
Gross, as stated in the ad.
About €2,670 a month after tax.
Permanent contract
Full-time hours.
Blue Card threshold
Indicative — the ad doesn’t promise sponsorship.

Requirements

Catalan
The ad asks for Catalan, or counts it in your favour.
Work on-site in Barcelona
No relocation package mentioned.
Have 4+ years of experience
Mid-level role.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

We are looking for a Change and Problem Management Technician profile, with more than 4 years of experience in incident, change, and problem management, to collaborate on a project with a major client.

Tasks:

What you'll do

Manage the major change queue from end to end in Jira/Remedy, according to established procedures.
Ensure the traceability and correct documentation of each change.
Prepare and lead CABs and eCABs, and execute the resulting actions, guaranteeing compliance with the approved plan.
Follow up on and respond to assigned changes, assuming responsibility for major and cross-functional changes.
Participate in decision committees, proposing process improvements.
Coordinate with providers and internal areas to anticipate risks.

What are we looking for?

description

At IRIUM, we care about you never stopping the pursuit of your dreams. Prepare yourself to conquer your goals, and always remember to enjoy the journey.

Requirements

What we're looking for

More than 4 years of experience in incident, change, and problem management under ITIL, in complex environments with a high volume of major changes.
Proficiency in JIRA / Remedy ticketing tools.
Ability for direct communication with the client and advanced level of office tools.

Nice to have

Experience in the public sector.
Knowledge of infrastructure, networks, systems, security, and applications.
Additional training in a master's or postgraduate degree in ICT.

Conditions:

Languages

High Catalan C1/C2/NATIVE (essential).

Nice-to-have:

Pay & benefits

What you'll get

Salary: According to years of experience up to €44,000.
Modality: 100% on-site, client offices (Barcelona).

What do we offer?

Permanent contract with IRIUM.
Training: Unlimited access to cutting-edge technological training in an open-access format.
Benefits: Employee benefits club with direct discounts and thousands of offers on brands, hotels, travel agencies, cinemas, clothing...

The role

Nos encontramos en la búsqueda del perfil de un/a Técnico/a de Gestión de Cambios y Problemas, con más de 4 años de experiencia en gestión de incidencias, cambios y problemas, para colaborar en un proyecto con un gran cliente.

What you'll do

Gestionar de extremo a extremo la cola de cambios mayores en Jira/Remedy, según procedimientos establecidos.
Asegurar la trazabilidad y correcta documentación de cada cambio.
Preparar y liderar CABs y eCABs, y ejecutar las acciones derivadas garantizando el cumplimiento del plan aprobado.
Dar seguimiento y respuesta a los cambios asignados, asumiendo responsabilidad sobre cambios mayores y transversales.
Participar en comités de decisión, proponiendo mejoras de proceso.
Coordinarse con proveedores y áreas internas para anticipar riesgos.

description

En IRIUM nos preocupamos porque no dejes de perseguir tus sueños. Prepárate para conquistar tus metas, y ten siempre presente disfrutar del camino.

Requirements

What we're looking for

Más de 4 años de experiencia en gestión de incidencias, cambios y problemas bajo ITIL, en entornos complejos con alto volumen de cambios mayores.
Manejo de herramientas de ticketing JIRA / Remedy.
Capacidad de interlocución directa con el cliente y herramientas ofimáticas a nivel avanzado.

Nice to have

Experiencia en sector público.
Conocimientos de infraestructuras, redes, sistemas, seguridad y aplicaciones.
Formación adicional en máster o postgrado en TIC.

Languages

Catalán alto C1/C2/NATIVO (imprescindible).

Pay & benefits

What you'll get

Salario: Según años de experiencia hasta 44.000€.
Modalidad: 100% presencial, oficinas del cliente (Barcelona).
Contrato indefinido con IRIUM.
Formación: Acceso ilimitado a formación tecnológica puntera en modalidad barra libre.
Beneficios: Club de beneficios para empleados con descuentos directos y miles de ofertas en marcas, hoteles, agencias de viaje, cines, ropa...

About IRIUM

IRIUM is an IT services company operating in Spain, offering a wide range of technology roles including software development, data engineering, cloud architecture, SAP consulting, and IT management. Their career page lists numerous open positions across Spain, with a mix of remote, hybrid, and on-site roles, indicating a focus on delivering IT solutions and consulting services to clients.

Industry: IT Services
In Spain: Madrid, Barcelona, Valencia and 3 more

Good to know if you are moving

Offers many remote positions across Spain, which may provide flexibility for international hires.
Hybrid roles are available in major cities like Madrid, Barcelona, Valencia, and Málaga.
Some roles require English and/or French, indicating a multicultural work environment.
The company appears to be actively hiring across various IT specializations, suggesting growth and opportunities.

In their own words

About the company & team

You will become part of a great team of people who will always be ready to help you. IRIUM is a company made up of professionals who are inquisitive, dynamic, and resourceful.

Our values are responsibility and commitment to a job well done. This is the spirit we look for at IRIUM: whatever your age, if you recognize yourself in it, this is your company!

About the company & team

Pasarás a formar parte de un gran equipo de personas que estarán siempre dispuestas a ayudarte. IRIUM es una empresa formada por profesionales con inquietudes, dinámicos y resolutivos.

Nuestros valores son la responsabilidad y el compromiso con el trabajo bien hecho. Este es el espíritu que buscamos en IRIUM: sea cual sea tu edad, si te reconoces, ¡esta es tu empresa!

All open roles at IRIUM