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Cleaning Supervisor in Madrid

On-site in Madrid·Full-time·Added yesterday (last checked 12 Nov)

Our summary

Work mode
On-site, Madrid
Contract
Permanent, full-time hours
Spanish
Expected (ad in Spanish)
Experience
2+ years
Driving licence
Category B

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

ISS Facility Services is hiring for this role in several places. This vacancy is in Madrid.

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum 2-3 years of experience as a supervisor, manager, or person in charge in the cleaning sector. Experience in managing large teams, shift planning, and service coordination is also required.
  • Knowledge of cleaning products, machinery, and protocols. Knowledge of occupational risk prevention is valued.
  • Basic use of IT tools (Excel, email, and management applications).
  • Availability to travel and B driving license.
  • Immediate start.
  • Proactive person, with skills for teamwork and customer service.

Pay & benefits

What you'll get

  • Initial 3-month contract with the possibility of permanent incorporation.
  • Full-time.
  • Company vehicle for exclusive use for work travel.
  • Salary according to the collective agreement for the offered position.

The role

We are looking to hire a Cleaning Supervisor in Madrid. The main functions will be:

What you'll do

  • Direct support to the Facility Manager in the daily management of the contract and the needs of the different centers.
  • Operational coordination of the cleaning service at a national level, maintaining communication with supervisors, managers, and teams at the various centers.
  • Supervision of service sizing and coverage, detecting staffing needs, absenteeism, substitutions, vacations, and possible deviations.
  • Planning and monitoring of periodic, special, and extraordinary tasks, guaranteeing their correct execution.
  • Management of incidents and client requests, coordinating their resolution with the corresponding managers.
  • Carrying out quality controls, monitoring action plans, and applying corrective measures when necessary.
  • Support in the organization of teams, shifts, and resources to guarantee service continuity.
  • Control of consumables, machinery, materials, and auxiliary means, detecting needs and possible deviations.
  • Coordination of the implementation of new procedures, instructions, and operational changes in the various centers.
  • Participation in internal meetings and meetings with the client to monitor incidents, quality, and service evolution.
  • Carrying out visits to centers to verify the correct provision of the service and to support local teams.
  • Identification and proposal of operational improvements, optimization of resources, and compliance with OSH, quality, and environmental procedures.
  • Acting as the operational point of reference in the absence of the Facility Manager, within the delegated responsibilities.

About ISS Facility Services

ISS Facility Services is a global leader in facility management, providing integrated services such as cleaning, catering, security, and property maintenance to a wide range of clients across industries. With operations in over 30 countries and a workforce of hundreds of thousands, ISS is one of the largest facility services companies in the world, known for its focus on quality, sustainability, and innovative service delivery.

In Spain, ISS operates as a major employer with offices in several key cities, offering services to corporate, industrial, and public sector clients. The company is committed to developing its people and offers opportunities for career growth in a multicultural environment. For international professionals, ISS Spain provides roles in operations, management, and support functions, with a strong emphasis on professional development and inclusive workplace practices.

Industry
Facilities Services
Founded
1901
Employees
100,000+
Headquarters
Copenhagen, Denmark
In Spain
Madrid, Barcelona

Good to know if you are moving

  • ISS has a strong global presence, making it easier for employees to transfer between countries and work on international projects.
  • The company offers structured training and development programs, which can be beneficial for career growth.
  • Spain is a key market for ISS, with offices in major cities like Madrid and Barcelona, providing opportunities in a dynamic environment.
  • ISS emphasizes a diverse and inclusive workplace, welcoming employees from various cultural backgrounds.
  • The company provides services in multiple languages, which can be an advantage for multilingual professionals.

In their own words

Additional information

ISS aims to promote diversity within the organization. Therefore, it is guaranteed that selection processes are carried out with criteria of equal treatment and opportunity, thus eliminating all types of discrimination.

All open roles at ISS Facility Services

Location

ISS Facility Services · Madrid

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