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AI Engineering/Delivery Manager - Retail

Remote, Madrid·Added today (last checked 3 Nov)

knowmad mood

349 open roles

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Our summary

Hours: Jornada intensiva on Fridays and in summer
Payments: 12 or 14 salary payments a year
Work mode: Remote (Madrid)
Contract: Permanent
Experience: 7+ years
Benefits: Private health insurance, flexible pay plan, meal vouchers

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Skills

Nice to have

Cloud

This job advert was originally written in Spanish.

Requirements

What we're looking for

More than 7 years of experience in managing technology projects, programs, or services.
Proven experience as a Delivery Manager, Service Delivery Manager, Program Manager, or similar.
Experience in the Retail sector or companies with high operational and technological complexity.
Experience managing multidisciplinary and distributed teams.
Solid background in software development, architecture, or digital engineering.
Knowledge of Agile methodologies and service management models.
Experience working with delivery and quality metrics.
Familiarity with cloud ecosystems, digital platforms, data, and integration.
We are looking for a person who understands AI from an organizational transformation and delivery perspective, not necessarily from advanced programming.

Pay & benefits

What you'll get

Remote work model 🏡
Flexible hours ⏰: flexible schedule with entry at 8:30 AM and exit at 6:00 PM, with intensive working hours on Fridays from 8:00 AM to 3:00 PM, and intensive working hours in summer (July and August) from 8:00 AM to 3:00 PM.
Vacation 🌴: 22 vacation days + 2 personal days, plus December 24 and 31 off.
Permanent contract 📄: From day one, with the option of 12 or 14 payments.
Flexible compensation 💳: Restaurant card, childcare voucher, health insurance, training, and other benefits with tax advantages.
Benefits club 🎁: Discounts on technology, leisure, and training.
Continuous training 📚: Access to Udemy Business, language courses, official certifications, and technical training.
Career plan 🚀: Support to grow, specialize, or take on new challenges.
Comprehensive well-being 💚: Nutrition, physical activity, and emotional balance programs.
Social events 🎮: Activities to connect with the team.

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The role

We are looking for an AI Engineering Manager and/or Delivery Manager to lead strategic technological services in an enterprise environment within the retail sector.

The successful candidate will be responsible for the comprehensive governance of several multidisciplinary teams, ensuring the correct delivery of services, customer satisfaction, economic management of the portfolio, and the driving of transformation initiatives based on Artificial Intelligence.

This is a role with high client exposure, combining delivery capabilities, team leadership, financial management, and the adoption of AI-Native development models.

What you'll do

Responsibility to the client for the various managed services within the area.
Coordination of the personnel assigned to them, monitoring of delivery, commitments, and service quality.
Management and monitoring of budgets, costs, margins, and profitability.
Participation in commercial negotiations, contract extensions, and identification of new business opportunities.
Resource and capacity planning, management of priorities and risks.
Lead the adoption of AI-Native practices within the teams.
Promote work models based on Generative AI, agents, copilots, and automation.
Measure the impact of AI on productivity, quality, and operational efficiency.

About knowmad mood

knowmad mood is an IT consulting and technology services company based in Madrid, Spain, specializing in digital transformation, cloud infrastructure, data engineering, cybersecurity, and enterprise software development. With a strong focus on emerging technologies like AI, automation, and DevOps, the company serves clients across sectors including insurance, retail, and manufacturing, offering both project-based consulting and managed services. They operate with a distributed team model, supporting remote and hybrid work across Spain.

For international professionals, knowmad mood offers a dynamic and flexible work environment with many roles available as 100% remote or hybrid positions across Spain, including in Madrid, Barcelona, and Palma de Mallorca. The company emphasizes continuous learning and innovation, making it an attractive option for tech talent looking to work on modern stacks like Java, Kubernetes, Azure, GCP, and AI platforms. While the company is Spanish-founded, its client base and project scope often require English proficiency, providing opportunities for non-Spanish speakers to integrate.

Industry: IT Consulting
Founded: 2010
Employees: 500–1,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Palma de Mallorca

Good to know if you are moving

Many roles are offered as 100% remote within Spain, providing flexibility for international hires to live anywhere in the country.
The company has offices in Madrid, Barcelona, and Palma de Mallorca, offering options for hybrid work in major Spanish cities.
English proficiency is required for many positions, making it accessible for non-Spanish speakers.
knowmad mood focuses on modern technologies like Java, Kubernetes, Azure, GCP, and AI, offering opportunities to work on cutting-edge projects.
The company supports professional development with a strong emphasis on certifications and continuous learning.

In their own words

Additional information

We are committed to equal opportunities and respect for diversity. We apply our Equality Plan and the principle of non-discrimination in all our selection processes

All open roles at knowmad mood