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The advert says visa sponsorship isn’t available for this role.
This job advert was originally written in Spanish.
Availability to work 100% remotely.
Good communication skills and customer orientation.
Listening skills, empathy, and incident resolution.
Proficiency in computer tools.
Ability to work autonomously from home.
Availability to work Monday to Sunday according to a roster.
We value previous experience in customer service, contact centers, or the banking sector.
Initial training prior to joining.
Support and training during the development of the project.
Mandatory online training prior to joining.
Dates: from 05/10 to 23/10.
Schedule: from 09:00 to 15:00 h.
Paid training at a rate of €6 per training day.
Permanent discontinuous contract.
Start date: 26/10/2026.
Full-time schedule of 39 hours per week.
Split shift within the 10:00 to 20:00 h window.
Work from Monday to Sunday, according to the roster.
Maximum of two working weekends per month.
Project within the banking sector.
Possibility of continuity and professional development.
At Konecta, we are looking for Customer Service Teleoperators to join our team within a project in the banking sector.
This is an opportunity to be part of a stable service, working 100% remotely and offering assistance and support to customers.
Telephone customer service.
Resolution of inquiries, doubts, and incidents.
Management of customer requests and operations.
Information and support regarding banking products and services.
Registration and updating of management tasks performed in internal systems.
Offering close, professional service oriented towards customer satisfaction.
Attend to and manage customer inquiries and requests, providing a quality service and resolving their needs effectively and professionally.
100% remote work modality.
This opportunity could be for you!
If you are passionate about customer service, have good communication skills, and are looking for a stable opportunity working 100% from home within the banking sector, we want to meet you!
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
JOIN OUR TEAM!
At Konecta, we are a company committed to equal opportunities between women and men, and we advocate for equality in all our positions.
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