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Customer Service Internship

On-site in Madrid·Full-time·Added 3 months ago

This job was published 3 months ago

Still open when we checked on 7 Oct

La Veste

5 open roles

Overview

Job details

  • Internship contract

    Full-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

Skills

Pay & benefits

What you'll get

Immediate start.

Opportunity to work with a fast-growing international fashion brand.

Creative, dynamic, and collaborative work environment.

Employee discounts on La Veste collections.

Professional growth and development opportunities.

The role

What you'll do

  • Serve as the primary point of contact for customers via email, chat, and social media.

  • Provide outstanding support before, during, and after purchase.

  • Assist customers with product information, sizing, availability, and orders.

  • Manage order tracking, returns, exchanges, and issue resolution.

  • Maintain accurate customer records within CRM systems.

  • Work closely with the e-commerce, logistics, and marketing teams to ensure a seamless customer journey.

  • Identify opportunities to improve customer satisfaction and loyalty.

Requirements

  • Excellent written and verbal communication skills in English (Spanish is a plus).

  • Previous experience in Customer Service, Customer Experience, Retail, Fashion, or E-commerce.

  • Strong problem-solving and organizational skills.

  • Customer-oriented mindset with high attention to detail.

  • Ability to multitask in a fast-paced environment.

  • Immediate availability.

About La Veste

La Veste is a Spanish fashion brand specializing in premium knitwear and timeless wardrobe essentials. The company designs and produces its collections in Spain, focusing on high-quality materials and a direct-to-consumer e-commerce model, complemented by a flagship store in Madrid. As a growing player in the Spanish fashion scene, La Veste operates with a lean, vertically integrated structure that spans design, production, and online retail.

For international professionals, La Veste offers hands-on experience in a fast-growing fashion company based in Madrid. The team works closely across e-commerce, production, and retail, providing opportunities to contribute directly to the brand's expansion. While the company is primarily Spanish-speaking, its e-commerce operations and international shipping make it a relevant workplace for those interested in the European fashion market and seeking a dynamic, small-team environment.

Industry
fashion
Employees
1–50
Headquarters
Madrid, Spain
In Spain
Madrid

Good to know if you are moving

  • Based in Madrid, offering a central location for those looking to work in Spain's fashion capital.
  • Small team environment, likely providing broad responsibilities and direct exposure to e-commerce, production, and retail operations.
  • Internship roles available in customer service and production, which can be a good entry point for international candidates.
  • The company operates a flagship store in Madrid, offering retail roles for those interested in the physical side of fashion.
  • Spanish language skills are likely important for most roles, though e-commerce positions may involve international customers.

In their own words

About the company & team

Company: La Veste
Location: Madrid, Spain
Employment Type: Full-Time
Start Date: Immediate

La Veste is a Spanish fashion brand known for its bold creativity, timeless style, and vintage-inspired collections, all crafted in Spain. We are looking for a passionate and customer-focused professional to join our team and help deliver an exceptional experience to our growing international community.

All open roles at La Veste

Location

La Veste · Madrid

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