Hospitality Hero

The vision we have at Líbere Hospitality Group is to provide the greatest alternative to hotels in Europe, focusing on alternative accommodations with a high component of Technology, Design, and Experience.

The customer is at the center of all operations. We, working in the same building, have the responsibility of ensuring their experience is unforgettable.
A happy customer will surely return! 😉

The first sensation customers have when accessing Líbere buildings and their apartment must be WOW🔥 To achieve this, your duties will be:

• Coordinate and organize the work of the cleaning company, ensuring that Líbere's standards and the execution times of these tasks are met, so as not to delay client check-ins.

• Audit, identify, and follow up on maintenance issues, personally resolving minor incidents.

• Manage orders and stock requests, ensuring that each site is fully supplied with the necessary products.

• Carrying out purchases and requesting quotes.

• Customer Service (in-person, online, telephone): Welcome the client and help them with whatever is necessary: check-in, information about the city, how the spaces work, etc. You are at the center of all operations. We, working in the same building, have the responsibility of ensuring their experience is the best.

• Serve as the main point of contact between the Operations team and the guest, ensuring clear and effective communication.

• 40 hours per week.

• Shifts: rotating 07:30 to 15:30 or 15:30 to 23:30

• Work location: Valencia