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Operational Deployment Manager (ICT Services)

Hybrid in Vitoria-Gasteiz·Added 4 months ago

This job was published 4 months ago

LKS Next

23 open roles

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Overview

Job details

Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
LKS Next doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Basque
The ad asks for Basque, or counts it in your favour.
Be near Vitoria-Gasteiz for hybrid days
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

Experience ≥ 2 years in ICT services
Experience in training management (in-person and online) and content.
Experience as a manager/coordinator in technological training projects.
Experience ≥ 2 years in team management.
Experience ≥ 2 years as an ICT project manager.
Experience in digital activity supervision (community management or similar).
Experience in coordination with GDPR audits.
Basque and Spanish (accredited C1 level in Basque).
ITIL Foundation (or equivalent)

The role

We are looking for professionals to lead the organization and supervision of service operational deployment, coordinating teams and training activities, and guaranteeing service quality.

What you'll do

Organization and supervision of the operational deployment area.
Coordination of the center coordinator staff team.
Monitoring of incidents and coordination with different areas.
Supervision of service quality, results, and continuous improvement.
Management of training activities and relationship with external entities.
Control, activity analysis, and preparation of documentation.

About LKS Next

LKS Next is a Spanish business group providing advanced professional services in consulting, technology, legal, and corporate finance, with a strong focus on digital transformation and Industry 4.0. As part of the MONDRAGON Corporation, it operates with a cooperative model, emphasizing innovation, sustainability, and social commitment. The company has over 850 employees and more than 35 years of experience, serving clients across various industries with a multidisciplinary approach.

Industry: IT services and business consulting
Employees: 500–1,000
Headquarters: Arrasate-Mondragón, Spain
In Spain: Arrasate-Mondragón, Bilbao, Zamudio and 5 more
Website: lksnext.com

Good to know if you are moving

LKS Next is part of MONDRAGON, a major Spanish cooperative group, offering a unique cooperative work environment where employees can participate in decision-making.
The company has offices in several Spanish cities including Madrid, Bilbao, San Sebastián, Vitoria-Gasteiz, and Zamudio, providing opportunities across the country.
LKS Next emphasizes flexibility with remote, hybrid, and on-site work options, and invests over 2% of sales in employee training.
The company is committed to sustainability and digital transformation, working on European projects like EDWIM (quantum layer) and partnerships with innovation hubs like onTech Innovation.
International professionals can expect a collaborative and inclusive culture, with a focus on professional growth and well-being.

All open roles at LKS Next