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IT Helpdesk Support

On-site in Miranda de Ebro·Full-time·Added 21 days ago

Lookiero

5 open roles

Overview

Job details

  • Permanent contract

    Full-time hours.

Requirements

  • Have the right to work in Spain

    Lookiero doesn't mention sponsorship in the ad.

  • Work on-site in Miranda de Ebro

    No relocation package mentioned.

  • Driving licence and own vehicle

    EU licences are valid in Spain; most others only for six months after you become resident.

This job was automatically translated to English.

Pay & benefits

What you'll get

📚 Training platform. We believe in training as a tool to grow professionally, bring out the best in you, and stay up to date.

💰Flexible remuneration. Benefits platform through which you will obtain interesting tax advantages and discounts.

🛍️ Company discounts. And, of course, you will enjoy discounts on your purchases.

🤩 Professional growth. Personal development plan to evolve within Lookiero Outfittery Group.

💼 Your impact will be tangible. By working at a startup, you will very clearly see the impact of your voice, your ideas, and your work on our business. You will be encouraged (and expected) to share your opinions (of course, well-argued). We also believe in giving freedom when it comes to achieving previously agreed OKRs.

Requirements

What we're looking for

  • You must have experience as a Support Technician, Helpdesk, or similar role.

  • You must bring knowledge in resolving incidents with Windows or MacOS X operating systems, as well as with label printers, laser printers, and barcode scanners.

  • Be a resourceful person to tackle any problems that may arise and ensure the smooth running of daily operations.

  • Proactivity: you are eager to contribute and do not wait for someone to tell you what needs to be done.

  • A driver's license and own vehicle are essential.

Nice to have

  • Experience in network configuration will be valued (for example: VLAN configuration, MAC address management, network management, both WiFi and wired...).

The role

🌍Do you want to revolutionize the way we buy clothes to make it more accessible, personalized, and sustainable?

🦸♂️🦸♀️ Do you want to develop your talent in a top-tier startup and collaborate with the best professionals?

This could be your opportunity! At Lookiero Outfittery Group, we are looking for someone to join our Helpdesk 🚀 team

What you'll do

Responsibilities

  • Your challenge will be to provide helpdesk support by handling, resolving, and escalating incidents (Hardware-Software) on-site for computers, printers, and internal tools across different operating systems (Windows & Mac) in our warehouse.

  • Not only that, but you will also provide on-site technical support to warehouse staff, prioritizing and managing multiple incidents at the same time.

  • Lastly, and most importantly, you must be a proactive person and meet the needs that arise.

How you'll work

As part of the Helpdesk team, you will provide support to employees working at our facilities in Miranda de Ebro on a rotating shift of mornings (6 a.m. to 2 p.m.) and afternoons (2 p.m. to 10 p.m.).

About Lookiero

Lookiero is a fashion technology company that provides personalized clothing subscription services. The company uses data-driven algorithms and personal stylists to curate and deliver tailored fashion boxes to customers, operating primarily in the European market. It has scaled its operations across multiple countries, leveraging technology to enhance the personal shopping experience.

In Spain, Lookiero is headquartered in Bilbao, where its core technology, product, and operations teams are based. The company's work culture is dynamic and international, with a strong focus on data, engineering, and customer experience. For international professionals, Lookiero offers opportunities in engineering, product, and design roles, with a collaborative environment that values innovation and cross-functional teamwork.

Industry
Fashion Tech
Founded
2015
Employees
150
Headquarters
Bilbao, Spain
In Spain
Bilbao

Good to know if you are moving

  • Lookiero's official working language is Spanish, but the company operates in an international environment, so English is commonly used in tech and product teams.
  • The company is headquartered in Bilbao, a vibrant city with a growing international community and good connections to the rest of Europe.
  • Lookiero offers a flexible, hybrid work model, which is common in the Spanish tech scene.
  • The company has raised venture capital funding, indicating a growth-stage startup environment.
  • Spain offers a favorable climate, a relatively low cost of living compared to other Western European countries, and a growing tech ecosystem.

In their own words

About the company & team

At Lookiero Outfittery Group, we lead the transformation of personalized online shopping, making it more accessible and inspiring for everyone.

The result of the merger of Lookiero and Outfittery—two pioneering companies in the sector—we have joined forces to create Europe's leading online personalized shopping platform. Our mission is to empower thousands of customers, helping them discover their full potential and succeed in their everyday lives.

With a growing presence across Europe and a team of more than 600 people, we are proud to shape the future of fashion through innovation, creativity, and commitment.

All open roles at Lookiero
WhatsApp
Miranda de Ebro

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