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Agentic AI Engineer Intern

On-site in Palau-solità i Plegamans, Catalonia·Part-time·Added 5 months ago (last checked 6 Nov)

MANGO

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Our summary

Work mode: On-site, Palau-solità i Plegamans, Catalonia
Contract: Fixed-term, part-time hours
Spanish: Expected (ad in Spanish)
Education: University degree

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Skills

This job advert was originally written in Spanish.

The role

At Mango, we dress everything we do with passion. With roots in Barcelona and a presence in more than 120 countries, we inspire the world with creativity, innovation and authenticity.

Our multicultural team is the engine of our success. We are proud to take fashion further, connecting our unique style with people all over the world.

At Mango, we are evolving our conversational assistant that serves millions of customers in 17 languages and 69 countries. Our assistant autonomously resolves most Customer Service interactions and generates a direct impact on user experience and the business. It also inspires our customers by recommending garments and outfits with our Mango Stylist recommendation algorithm.
We are building a new generation of the assistant on an Agentic AI architecture and are looking for an Agentic AI Engineer to be a protagonist in this technological leap.

What you'll do

Your mission:
To provide support in the design and development of autonomous AI agents that resolve real customer interactions at scale, guaranteeing reliability, scalability, and an exceptional user experience.

Your role, providing support in:

Designing and developing conversational agents with Generative AI and
multi-agent architectures.
Building and maintaining the assistant's backend in Python with FastAPI,
deployed on Google Cloud Platform (Kubernetes, Pub/Sub, Secret Manager,

Vertex AI).

Integrating the assistant with external systems such as Salesforce, Mango APIs, and
channels such as mango.com, Mango app, WhatsApp, Instagram, and telephone.
Collaborating with computational linguists on prompt strategy,
guardrails, and evaluations that guarantee reliable responses aligned with the

Mango brand.

Implementing and maintaining LLM observability and evaluation pipelines
to measure and improve response quality.
Applying security and privacy best practices in the development of the
assistant: detection and masking of PII in conversations, secure
secrets management, and GDPR compliance.

What we are looking for in you

An organized, proactive person, customer-oriented and with the ability to
work in a team.
Student of Computer Engineering or similar.

Join us and be part of one of the most ambitious Agentic AI projects
in the retail sector, with a direct impact on millions of people and the opportunity to
learn and grow in a cutting-edge team

About MANGO

MANGO is a multinational fashion design and manufacturing company headquartered in Barcelona, Spain. Founded in 1984, it is one of Europe's leading fashion retailers, operating over 2,700 stores in more than 110 countries. The company designs, produces, and sells clothing and accessories for women, men, and teens, with a strong focus on digital transformation and sustainability.

In Spain, MANGO has a significant presence with its global headquarters in Barcelona and numerous stores across the country, including flagship locations in Madrid and Barcelona. The company is known for its dynamic work environment, offering opportunities in retail, technology, and corporate functions. For international professionals, MANGO provides a multicultural workplace, with roles ranging from store management to AI engineering, and a strong emphasis on innovation and digital growth.

Industry: Fashion Retail
Founded: 1984
Employees: 10,000–20,000
Headquarters: Barcelona, Spain
In Spain: Barcelona, Madrid

Good to know if you are moving

MANGO's global headquarters is in Barcelona, offering a vibrant Mediterranean lifestyle and a hub for fashion and tech innovation.
The company has a strong international presence, with stores in over 110 countries, providing opportunities for global career mobility.
MANGO is investing in digital transformation, including AI and e-commerce roles, making it an attractive employer for tech professionals.
The company offers a multicultural work environment, with employees from diverse backgrounds and nationalities.
Retail roles are available across Spain, including in major cities like Madrid, Barcelona, and Málaga, with opportunities for advancement.

In their own words

About the company & team

Our team
We are an agile and multidisciplinary team: Tech Lead, Product Owner, software engineers, and computational linguists.

Additional information

At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further. Therefore, we are committed to offering equal opportunities for everyone, valuing the authenticity of each individual.

All open roles at MANGO