Logistics Operations Technician

• Enjoy a flexible schedule and hybrid work model that adapts to your needs. At MANGO, we are committed to work-life balance.

• At MANGO, the weekend starts on Friday at noon. We offer intensive working hours on Fridays and the eves of public holidays.

• Plan your holidays according to your preferences. At MANGO, we value your time and want you to enjoy every moment.

• As part of the MANGO team, you will enjoy discounts on all our lines, so you can always be up to date!

• You will enjoy My Mango Benefits, our benefits platform, where you can tailor your compensation to your lifestyle with tax advantages, as well as access to a discount portal with multiple brands and services.

• Flexible compensation package with tax advantages: medical insurance, training, catering, and childcare vouchers.

• Free company transport from Barcelona and El Vallés.

• At MANGO, we invest in your personal and professional growth. Access a wide range of training, personalized mentoring, continuous development programs, and internal promotion opportunities that will drive you towards success. On a technical level, you will be trained in the use of different technological platforms, as well as participate in workshops, meetups, communities of practice, team buildings, and company meetings.

• Think big! MANGO offers you international opportunities in over 120 markets to expand your horizons and grow with us on a global level.

We are looking for a Logistics Operations Technician for the B2C and Reverse Logistics team.

Your mission will be to identify opportunities for cost optimization, service improvement, and process efficiency, leading improvement projects and developing tools that facilitate decision-making and allow evolution towards a more automated, agile, and data-driven management model.

• Identify, analyze, and drive improvement opportunities in the E-commerce transport network, both at a national and international level.
• Evaluate transport alternatives, logistics operators, routes, and distribution models, considering their impact on cost, service, and customer experience.
• Lead optimization projects, from initial analysis and business case construction to implementation and results monitoring.
• Promote efficiency and transformation initiatives in collaboration with internal teams and transport providers.
• Analyze new market solutions and trends that can provide competitive advantages to the operation.
• Develop transport cost analyses, identifying deviations, inefficiencies, and savings opportunities.
• Build analytical models and economic scenarios that allow for the evaluation of alternatives and the substantiation of decisions.
• Analyze the main indicators of service, productivity, and efficiency of the transport network.
• Identify the causes of performance deviations and propose structural improvement plans.
• Prepare analyses and recommendations to facilitate decision-making for the area manager.
• Drive the automation of monitoring and analysis processes for transport activity, reducing manual tasks and improving information availability.
• Develop and evolve reporting tools, dashboards, and alert systems that allow for more efficient and proactive management.
• Collaborate with IT, Business Intelligence, and other areas to improve data integration, quality, and exploitation.
• Identify opportunities for digitalization and process standardization, promoting scalable solutions.
• Participate in transport model transformation projects, coordinating initiatives with different teams and stakeholders.
• Collaborate in tendering processes, proposal evaluation, and negotiation with transport providers, providing economic and operational analyses that strengthen decision-making.
• Work together with transport operators to identify improvement opportunities and drive their implementation.
• Ensure the monitoring of action plans, commitments, and results of improvement projects.
• Act as a transversal interlocutor between Transport, Operations, IT, Finance, and other involved departments.