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Customer Service Administrative Assistant

On-site in Barcelona·Full-time·Added yesterday (last checked 5 Nov)

Agency

Manpower España

724 open roles

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Our summary

Hours: Monday to Friday
Work mode: On-site, Barcelona
Contract: Fixed-term, full-time hours
English: Required
Experience: 2+ years

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum of 2 years of experience in Customer Service or Customer Care positions.
Advanced level of English, both spoken and written (a level test will be conducted).
Proficiency in office tools, especially Excel and the Microsoft Office environment.
Person with excellent communication skills, conflict management capacity, and customer orientation.
Ability to work under pressure and manage incidents effectively.
Dynamic, proactive, committed, empathetic profile with the ability to work in a team.

Nice to have

Previous experience in transport, logistics, or distribution companies is valued.

Languages

An organized, resourceful, and customer-oriented person, with experience in dynamic environments and the ability to communicate fluently in English both by telephone and by email. We especially value initiative, responsibility, and the desire to be part of a team committed to excellence in service.

Pay & benefits

What you'll get

Replacement contract for own staff.
Full-time.
Schedule from Monday to Friday, 09:00h to 18:00h, with one hour for lunch.
Salary according to collective agreement.
Initial 3-month contract through a temporary employment agency.
Extension of 3 additional months.
Subsequent incorporation into the company with a 6-month temporary contract.
Conversion to an indefinite contract after completing the first year of affiliation (3 + 3 + 6 months).
Immediate start.
Stable project within a consolidated company in the logistics sector.

The role

Customer Service (SAC) Administrative Assistant | Zona Franca (Barcelona)

Are you passionate about customer service and would you like to be part of a solid company in the logistics sector? We are looking to hire an Administrative Assistant for the Customer Service (SAC) department, with immediate start and real possibilities for stability and professional development.

What you'll do

Monitoring and control of shipments for assigned accounts.
Management and communication of incidents to customers.
Resolving incidents and providing customer service.
Preparation and monitoring of reports and indicators (KPIs).
Administrative support to the Customer Service department.
Coordination and communication with national and international customers.

How you'll work

100% on-site work.
Location: Zona Franca (Barcelona).

Location: Zona Franca (Barcelona)
Working day: Full-time

About Manpower España

Manpower is a global workforce solutions company and a pioneer in the staffing industry, operating in over 70 countries and connecting millions of people with meaningful work each year. The company provides a wide range of services including recruitment, workforce management, and career development, serving clients across various sectors from industrial to administrative.

In Spain, Manpower has a strong presence with offices in major cities, offering local and international professionals access to a broad network of employers. The company is known for its inclusive hiring practices and support for international candidates, making it a relevant option for professionals relocating to Spain.