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Customer Service Expert

On-site in Orihuela·Added yesterday (last checked 10 Nov)

McDonald's Spain

818 open roles

Our summary

Work mode
On-site, Orihuela
Spanish
Expected (ad in Spanish)

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  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Good attitude and customer orientation.
  • Responsible, organized, and proactive person.
  • Ability to work as part of a team and during peak times.
  • Schedule availability.
  • Excellent communication skills.
  • Customer orientation and problem-solving ability.
  • Empathy, patience, and a proactive attitude.
  • Ability to work in a team and foster a good working environment.

Nice to have

  • Experience in customer service, hospitality, or food service is valued.
  • Languages will be valued.

Pay & benefits

What you'll get

We offer a good work environment, joining a dynamic team, and opportunities for growth within the restaurant.

The role

If you like interacting with people, are friendly, dynamic, and enjoy working in a team, we want to meet you!

You will be responsible for providing close, efficient, and high-quality service, ensuring a positive experience in every interaction.

What you'll do

  • Attend to and follow up on customer inquiries, requests, and complaints.

About McDonald's Spain

McDonald's is the world's largest fast-food restaurant chain, operating over 40,000 locations in more than 100 countries. In Spain, McDonald's is a major quick-service restaurant employer, with hundreds of restaurants across the country, from large cities to coastal towns. The company's operations in Spain are managed through a network of franchisees and corporate locations, offering roles in restaurant management, customer service, and food preparation.

For international professionals, McDonald's Spain offers widespread entry-level and management opportunities in a structured, globally recognized environment. The company is known for its training programs and career progression, with many managers starting as crew members. Spanish language skills are typically required for customer-facing roles, but the company's global brand and standardized operations make it a familiar and accessible employer for newcomers to Spain.

Industry
Fast Food
Founded
1940
Employees
100,000+
Headquarters
Chicago, USA
In Spain
Madrid, Barcelona, Sevilla and 7 more

Good to know if you are moving

  • McDonald's Spain operates over 500 restaurants across the country, providing opportunities in many cities and towns.
  • The company offers structured training and career advancement programs, with many managers promoted from crew positions.
  • Spanish language proficiency is typically required for customer-facing roles, but the global brand and standardized procedures ease the transition for international staff.
  • McDonald's Spain is known for its inclusive hiring practices, including roles specifically for people with disabilities.
  • Positions are often part-time and flexible, making them accessible for those relocating or studying in Spain.
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