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Customer Service Agent with Valencian

On-site in Barcelona·Full-time·Added today (last checked 26 Oct)

Concentrix

160 open roles

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Our summary

Salary: €19,624 a year
About €1,430 a month after tax.
Hours: Rotating shifts · Includes weekends
Work mode: On-site, Barcelona
Contract: Permanent, full-time hours
English: Required
Other languages: Catalan
Education: Compulsory secondary education (ESO)

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

English

This job advert was originally written in Spanish.

Requirements

What we're looking for

What are we looking for in you?

Proficiency in Valencian
English level B1-B2.
Minimum Secondary Education studies.
Knowledge of Windows and Microsoft Office.
Previous experience in customer service.
Positive attitude, empathy, customer orientation, and a desire to learn.

Pay & benefits

What you'll get

Permanent contract in Spain, with the corresponding benefits and perks.
5 weeks of paid initial training, so that you can start with confidence and all the necessary tools.
39-hour work week, Monday to Sunday from 8:00 to 20:00 (rotating shifts)
Salary €19,623.64 gross/year + €1,200 gross/year Bonus
Modern offices in Barcelona, with a terrace, amenities, and events to share with the team.
Real opportunities for professional development and growth within an international company.

Ready to take off?

If you are passionate about helping people, enjoy working in a team, and are looking for an opportunity to develop your career in an international environment, we want to meet you!

The role

Job Title:

Customer Service Agent with Valencian - On-site EJ01

Job Description

Are you as passionate about traveling, discovering new destinations, connecting with people, and being part of an international team as we are? This opportunity is for you!

We are looking for talented, energetic people with a vocation for service to join our customer service team, working for one of Europe's leading low-cost airlines.

What will your mission be?

You will be a key piece in ensuring every customer enjoys the best travel experience.

What you'll do

You will advise travelers, resolving doubts about bookings and offering assistance with administrative and technical issues.
You will connect with our customers through different channels: telephone, chat, and email.
You will make a difference, offering close, efficient service oriented toward finding solutions.

What do we offer you?

Location: ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements: English, Spanish, Valencian (Required)

Time Type: Full time2026-11-20

Hiring process

Apply through the 'Apply' button on the individual job posting, then watch your inbox: after applying you are invited by email to timed language or competency tests in Harver, Concentrix's virtual assessment tool. Concentrix does not publish what follows the assessment A task to do

Our team will reach out by phone. If we do not receive a response, we may also contact you via email or text message.
The feedback process will depend on the country and the role that you are applying for, but we strive to provide feedback to applicants.

About Concentrix

Concentrix is a global leader in customer experience (CX) solutions and technology, providing customer service, sales, marketing, and back-office support to major brands across industries such as technology, retail, banking, and hospitality. With over 300,000 employees worldwide and operations in more than 70 countries, the company is one of the largest BPO providers in the world, headquartered in Tempe, Arizona, USA.

In Spain, Concentrix operates major hubs in Barcelona and other cities, employing thousands of multilingual professionals to serve international clients. The company is a top destination for expats and international hires due to its high demand for native-level speakers of German, French, Dutch, Swedish, Norwegian, Finnish, Polish, and other languages. Work culture emphasizes hybrid and on-site roles, with opportunities for career growth in sales, customer service, and technical support, making it an attractive entry point for those relocating to Spain.

Industry: BPO
Founded: 2006
Employees: 100,000+
Headquarters: Tempe, USA
In Spain: Barcelona

Good to know if you are moving

Concentrix hires heavily for multilingual roles in Spain, with a strong focus on German, French, Dutch, and Nordic languages, making it a top employer for international professionals.
The company offers hybrid and on-site work models, with many roles based in Barcelona, a major hub for expat talent.
Concentrix provides relocation support and language-specific training for many positions, easing the transition for international hires.
The company has a large presence in Spain, with multiple offices in Barcelona and a significant number of roles in customer service and sales for global tech and fashion brands.
Career progression is common, with opportunities to move into team lead, quality, or training roles after initial customer-facing experience.

In their own words

Additional information

We offer equal employment opportunities.

We are committed to offering equal employment opportunities to all candidates and creating a work environment free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and qualifications, without regard to gender identity, age, religion, ethnic origin, family or parental status, or any other classification protected by applicable law.

All open roles at Concentrix