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"The world is yours with Meliá"
Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.
Melià Hotels International is looking for a Luggage Porter to join our team at Hotel Colón a Gran Melià Hotel.We are looking for a passionate candidate with good interpersonal and organizational skills who believes they have a knack for guest relations.
Assist guests regarding the handling of luggage for guests arriving at and departing from the hotel, ensuring the safety and protection of said luggage while it is on the hotel premises. Guarantee that guest messages and mail are delivered according to established standards
Maintain constant communication with the reception team to stay informed about guest arrivals, large groups, and VIP guests
Greet all guests with professionalism and kindness, assisting with the handling of their luggage.
Collaborate with the reception team to handle and label guests' belongings carefully, avoiding loss and damage.
Maintain an organized departure schedule, ensuring that guests' suitcases are collected and stored securely in the reception area, ready for their departure.
Assist guests with luggage from vehicles and taxis and transport it to the hotel.
Record any lost or abandoned luggage, help locate the owners of the suitcases, and attempt to return them to the guests' correct address as soon as possible.
Greet all guests and customers with a cordial smile.
Assist with the transport of other items that may need to be delivered, such as supplies and other objects.
Help guests with inquiries regarding lost luggage or misplaced items.
Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.
Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.
At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.
Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.
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