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Customer Service Staff

On-site in Albalat dels Sorells·Added 4 days ago

Mercadona

362 open roles

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Overview

Job details

€10,405 - €14,079 a year
Gross, as stated in the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Catalan
The ad asks for Catalan, or counts it in your favour.
Work on-site in Albalat dels Sorells
No relocation package mentioned.
Driving licence and own vehicle
EU licences are valid in Spain; most others only for six months after you become resident.
Vocational training (FP Grado Medio)
“- Grado Medio/Superior y/o Grado Universitario.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

🎓 Ongoing training and professional growth.

👥 Good working environment and job security.

🔒 Stability and team culture.

🏥 In-house medical services.

🏢 Innovative and collaborative offices.

What we ask of you

Requirements

What we're looking for

- Experience in Customer Service is valued.

- Minimum B2 level in any language: English, Portuguese, German, French...etc.

- Knowledge of Valencian is valued.

- Excellent level of writing, spelling, and typing.

- Driver's license and own vehicle.

- Availability to work 20h/week on rotating shifts.

Education & certifications

- Intermediate/Higher Vocational Training and/or University Degree.

The role

We are currently looking for committed and talented professionals to strengthen our team. This is your opportunity if you have solid skills in research, legal writing, and a commitment to excellence. We offer a challenging work environment, professional development opportunities, and the possibility to contribute to the success of our Customer Service team.

What you'll do

- Customer service via telephone, email, and chat

- Identification of needs and improvements

First of all, we need you to...

You are passionate about customer interaction
You are not complacent and you seek continuous improvement
You are willing to take on new work challenges

How you'll work

20 h/week
Annual remuneration

€10,405 up to €14,079

About Mercadona

Mercadona is Spain's largest supermarket chain and a leading food retailer in the Iberian Peninsula. Founded in 1977 in Valencia, it operates over 1,600 stores across Spain and Portugal, with a workforce exceeding 90,000 employees. The company is known for its vertically integrated supply chain, private-label products, and a strong focus on operational efficiency and customer service.

Mercadona's headquarters are in Valencia, and it has a significant presence throughout Spain, with stores, logistics centers, and offices in nearly every region. The company is deeply rooted in Spanish culture and is a major employer, offering stable, long-term contracts and internal promotion opportunities. For international professionals, Mercadona provides a unique opportunity to work in a large, stable Spanish company, though most roles require Spanish language proficiency and are focused on retail operations, logistics, and technical maintenance.

Industry: Retail
Founded: 1977
Employees: 50,000–100,000
Headquarters: Valencia, Spain
In Spain: Valencia, Madrid, Barcelona and 19 more
Website: mercadona.es

Good to know if you are moving

Mercadona is the largest supermarket chain in Spain, with over 1,600 stores, making it a stable and prominent employer.
The company is headquartered in Valencia, Spain, and has a strong presence across all Spanish regions.
Mercadona offers permanent contracts and internal promotion opportunities, which are attractive for long-term career development.
Most roles require Spanish language proficiency, as they involve direct customer service or operational tasks.
The company is known for its 'Total Quality' model, which emphasizes employee training and customer satisfaction.

All open roles at Mercadona