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Insurance Retention Call Center (38 hrs) Catalan/Valencian

Hybrid in València·Part-time·Added 3 days ago

Adecco España

5842 open roles

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Overview

Job details

€17,000 a year
Gross, as stated in the ad.
About €1,310 a month after tax.
Permanent contract
Part-time hours.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Catalan
The ad asks for Catalan, or counts it in your favour.
Be near València for hybrid days
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

What we offer to you: - Immediate start

- Stable contract

- Working days from Monday to Friday:

- Schedule 1: Monday to Friday from 9:00 to 14:00 and from 16:00 to 19:00

- Schedule 2: Monday to Friday from 13:00 to 21:00

- Hybrid modality: on-site work + teleworking.

- Initial training provided by the company.

- Initial training from 9:00 to 14:00 during the first week.

Job stability.

Requirements

What we're looking for

What are we looking for?

Previous experience as a call center teleoperator.

- Good communication skills and customer orientation.

- Proficiency in Catalan or Valencian (oral and written).

- Fluent use of IT tools

Fluent Valencian/Catalan

Nice to have

- Experience in the insurance sector is valued.

The role

Are you passionate about customer service and do you have experience as a call center teleoperator? This is your opportunity! From Adecco Outsourcing, we are selecting Teleoperators with Catalan or Valencian for 38 hours to join a team specialized in insurance policy retention within the customer service area of a major financial institution.

What you'll do

What will you do on a day-to-day basis?

- Making and receiving calls to customers for policy retention.

- Personalized advice and resolution of doubts.

- Administrative management associated with each call.

Hiring process

1 interview

Adecco NO cobra ni abona ningún tipo de tasa por la inscripción o participación en sus procesos selectivos.
Las fases publicadas llegan solo hasta la preselección; Adecco no detalla las entrevistas ni los plazos posteriores, que dependen de la empresa usuaria.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com