District Manager Concessions

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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At Michael Kors, we are always interested in hearing from talented, globally minded individuals who thrive in a creative and fast-paced environment.

As District Manager, you will lead a portfolio of stores, shop-in-shop locations and concessions, with overall responsibility for people, commercial performance, customer experience and operational excellence. You will build high-performing teams, drive the district's business strategy, manage budgets and ensure every location consistently reflects Michael Kors' brand standards.

• Inspire, coach and develop store management teams, creating a culture of accountability, collaboration, and high performance.
• Recruit, retain and develop top talent, building strong and effective teams across the district.
• Role model company behaviours and ensure leadership tools are used consistently.
• Proactively manage people-related matters in partnership with the HR Business Partner.
• Collaborate with HR and Finance to identify opportunities to improve performance and productivity.

• Analyse business reports and performance trends, translating insights into clear and effective action plans.
• Develop proactive business plans to achieve sales targets and operational budgets.
• Track and communicate results, opportunities, and product needs across the district.
• Partner with relevant business functions to identify local marketing opportunities and initiatives that drive revenue.
• Support teams in delivering quarterly plans aligned with business priorities.

• Coach and empower store teams to resolve customer service matters effectively and, in the customer's, best interest.
• Ensure consistently high service standards across all locations.
• Drive additional revenue through local customer engagement activities and events.
• Build strong relationships with Regional Directors, corporate teams, retail partners and other key stakeholders.
• Embed a omni - channel service culture, ensuring client data capture and proactive clienteling to drive loyalty and sales.

• Ensure all locations maintain Michael Kors' operational, visual merchandising and brand standards.
• Oversee inventory accuracy, logistics, audits, store maintenance and compliance.
• Lead seasonal peak planning and sales set-up across the district.
• Implement effective processes for managing and supporting geographically dispersed teams.
• Ensure merchandising directives and visual guidelines are consistently executed.
• Plan store visits according to business needs and performance, with approximately three days per week dedicated to visiting locations.

• Proven retail management experience within a fast-paced environment.
• Strong experience leading multiple locations and managing teams remotely.
• Demonstrated ability to drive commercial performance and achieve business targets.
• An inspirational, confident and people-focused leadership style.
• Excellent organisational, interpersonal and follow-up skills, with strong attention to detail.
• The ability to build relationships, collaborate effectively and influence stakeholders.
• Fluency in English and the relevant local language.
• Flexibility to travel regularly, potentially up to 80% of the role.