Judicial Claims Handler

Your mission is to achieve the optimization of claims management processes in which you intervene, by fully managing and resolving the legal files related to said claims that are entrusted to you. You must analyze and interpret the assigned legal documentation, determining the coverage of the matters under the guarantees of the contracted policies and checking the procedural management deadlines to convey precise instructions to the network of collaborating lawyers for their best management. As far as possible and under supervision, you will make decisions aimed at avoiding the judicialization of cases in claim files. In recovery files, when the extrajudicial claim against the liable parties is unfeasible, you will make the decision to proceed with said claim through legal management. All of this is subject to the regulations and procedures established for claims management.

• Study and management of legal lawsuits
• Study and management of legal documents (court orders, dismissal decrees, judicial communications, bailiff notifications, etc.).
• Study and management of ADR (Alternative Dispute Resolution) procedures, whether as debtor or creditor.
• Analysis and control of procedural deadlines. Challenging judicial actions.
• Drafting of precise instructions and assignment to collaborating lawyers,
• Study of the feasibility and management of legal recoveries.
• Analysis and management of payments: Judicial consignments and fees; Payments to opposing entities; Management of legal fee invoices.
• Negotiation and closing of extrajudicial agreements, making the appropriate contacts and conversations with those involved.
• Informing insured parties of the details of the entrusted matters and the actions that will be taken to direct their defense, providing clear client orientation.
• Performing follow-up on each legal procedure until its completion.

1. Required academic training: Law Degree. Knowledge of basic legislation (primarily the Insurance Contract Law, Civil Code, and Civil Procedure Law).
2. Valuable knowledge and experience: Knowledge of basic legislation (primarily the Insurance Contract Law, Civil Code, and Civil Procedure Law).
3. Required office skills: Proficiency in the Office Suite.
4. Required competencies or skills:

• Problem-solving capacity. Telephone management and direct resolution without the mediation of superiors for decision-making, except in exceptionally complex cases. If necessary, rebutting incorrect actions by lawyers.
• Knowledge of policies and their associated coverages.
• Training on negotiation of amounts.
• A methodical, professional, and responsible person with a client orientation is required.
• Availability in cases of urgent resolution procedures.