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German Speaking Customer Service Representative

Hybrid in Barcelona·Part-time·Added today (last checked 9 Nov)

Teleperformance Spain

114 open roles

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Our summary

Salary: €11,566 a year
Hours: Monday to Friday
Work mode: Hybrid, Barcelona
Contract: Part-time
Relocation: A relocation package
English: Required
Other languages: German
Benefits: Private health insurance

Visa options

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Skills

Requirements

Nice to have

Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Pay & benefits

What you'll get

Part time hybrid position in Barcelona with a competitive salary, Monday to Friday.
Salary: 11,565.73€ gross/year
Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
Relocation package support.
Private Health Insurance.
Clear career growth opportunities supported by coaches and a motivating team environment.
Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
Prime office location at the World Trade Center, Barcelona, surrounded by the sea.

The role

Ready to elevate your career and join a fast-growing team in the digital world?

Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads - a game-changing tool for businesses everywhere!

Act as the first point of contact for Google customers, combining active listening with solution routing to support needs or qualify leads for new Google Ads campaigns.

What you'll do

Responsibilities

Serve as the first point of contact, directing customer inquiries to the appropriate department with accuracy and efficiency.

Meet or exceed defined KPIs while maintaining a high standard of customer service.

Ensure all activities are performed in compliance with company policies and procedures.

Operate with a high level of accuracy and compliance, upholding our company's standards and procedures in all your interactions

Requirements

Language Skills: C2 level of German and English

Customer-focused with a genuinely friendly and helpful demeanor.
An excellent communicator, both verbally and in writing.
Highly organized and able to manage multiple tasks effectively.
Detail-oriented and committed to accuracy.
A team player who is eager to contribute to a positive work environment.

About Teleperformance Spain

Teleperformance is a global leader in customer experience management and business process outsourcing (BPO), providing digital integrated business services to major corporations worldwide. With over 410,000 employees across more than 80 countries, the company operates contact centers, AI-driven customer support, and specialized sales and technical services for clients in sectors like technology, finance, travel, and healthcare. Its Spain operations are a key hub for multilingual talent, supporting major global brands such as Google, Booking.com, and other digital platforms.

In Spain, Teleperformance has a significant presence with offices in Barcelona, Madrid, and other cities, employing thousands of people in multilingual roles. The work culture is fast-paced, client-focused, and highly international, with teams collaborating across languages and time zones. For international professionals, Teleperformance Spain offers a gateway to the Spanish job market, with roles often requiring native-level fluency in languages like German, Swedish, Dutch, Italian, Greek, or Arabic, making it a top destination for multilingual talent seeking to relocate to Spain.

Industry: BPO
Founded: 1978
Employees: 100,000+
Headquarters: Paris, France
In Spain: Barcelona, Madrid, Salamanca and 3 more

Good to know if you are moving

Teleperformance Spain hires heavily for multilingual roles, making it a common entry point for international professionals relocating to Spain.
Many positions are based in Barcelona, a major European tech and multicultural hub, offering a vibrant lifestyle and strong expat community.
The company offers remote work options for some roles, such as the Spanish Biotechnical Presales Consultant position, which is remote from Spain.
Roles often include training and career development programs, with opportunities to grow into team leader or management positions.
Fluency in languages like German, Swedish, Dutch, Greek, or Arabic is highly valued, and these roles often come with competitive relocation support.

In their own words

Additional information

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

All open roles at Teleperformance Spain