Presales Engineer

• Experience: Minimum 1 year of proven experience in technical pre-sales (B2B SaaS software) or technology consulting (functional analyst, project design). Previous experience with enterprise accounts and knowledge of the Workforce Management (WFM) or workforce scheduling sector will be positively valued.
• Social and communication skills: Clear and structured communication, empathy, and presence. Ability to explain complex technical concepts in simple terms.
• Ownership and autonomy: Owner mindset, proactivity, and ability to work toward results without close supervision.
• Analysis and configuration: Advanced skills in data analysis (Excel) and technical software configurations.

• Languages: Spanish and English (C1+ or bilingual). Both are essential and will be required at a professional/negotiation level. Any additional language will be positively valued.

✨ A key role in a fast-growing international SaaS company.

🌍 A global and diverse team with a collaborative culture.

💡 Real autonomy and impact to lead and drive change.

💎 Beyond the salary:

• Full medical insurance.
• OpenUp platform for your emotional well-being.
• Cobee for flexible compensation (meals, transport, etc.).
• Language classes so you can keep growing.
• Flexible working model.

Orquest was born from a conviction: in retail, every interaction counts. A fundamental part of the in-store experience is people—both customers and employees—and our software is designed precisely to synchronize both. We put Artificial Intelligence and machine learning at the service of stores so they always have the right employee, in the right place, at the right time.

Our team is growing, and we are looking for a Presales Engineer to help drive technical adoption, demonstrate the value of our product, and ensure the long-term success of our customers in Europe.

This is a Presales Engineer position within a technical pre-sales team. It is a technical-functional role, not purely commercial: it involves configuring environments, product rules, and real customer scenarios; designing and executing demos and proof of concepts (PoCs); and providing technical support to the sales team throughout complex processes.

The key to this role is understanding customer needs deeply and turning them into tangible solutions within the software.

• Lead discovery: Deeply understand customer business needs, communicate them clearly to the internal team, and turn them into valuable solutions using the tool.
• Technical design and execution: Configure environments, product rules, and real scenarios. Design and run customized technical demonstrations.
• End-to-end proof of concept (PoC) management: Manage and lead PoC projects (2 to 4 months), taking ownership of data validation, configuration, and direct communication with the customer.
• Strategic support: Work hand in hand with the sales team on high-level proposals and meetings, resolving complex technical questions from customers and partners.
• RFP management: Lead and draft functional and technical responses to demanding Requests for Proposal (RFPs).

• Location: Spain, preferably Madrid.