Technical Support Engineer
Technical Support Engineer responsible for investigating bugs and coordinating resolutions between users and developers. The role offers a flexible remote culture and various benefits.
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Still open when we checked on 9 Oct
Full-time
Per the ad.
Fully remote
Per the ad.
Have the right to work in Spain
Pennylane doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
French
The ad asks for French, or counts it in your favour.
Have 4+ years of experience
Mid-level role.
This job advert was originally written in German.
Have at least 4 years of tech recruitment experience in a fast-paced startup/scale-up environment.
Actively use AI in your day-to-day and believe in its potential to transform recruiting.
Are highly data-driven, tracking the right metrics to continuously measure performance and optimize your processes.
Are valued by hiring managers as a true business partner, and deliver an exceptional experience to highly sought-after candidates.
Demonstrate radical ownership and strong organizational skills to manage a high volume of roles in a highly autonomous environment.
Have experience navigating modern ATS platforms (ideally Ashby).
Are fluent in French and English and comfortable conducting interviews in both languages
Pennylane is scaling fast, and so is our ambition for Talent Acquisition. We're opening a new permanent Tech Recruiter role to sustain our growth in 2026 & beyond.
Our vision is clear: be recognized as strategic partners of the Engineering team, not just a delivery function.
We hire the best Engineering profiles, at the right time, all across Europe, with a candidate and manager experience that's second to none, powered by data and augmented by AI.
You'll join Pennylane's Tech, Data and Security Talent Acquisition team (a growing team of 5 recruiters, led by Rémi Gourmel) and own recruitment across the Engineering scope all across Europe (the roles include Backend, Frontend, Fullstack, Devops engineers, Engineering Managers, Senior Engineering Managers). In 2025, this team recruited 191 talent, and we're on track for 2026 as well.
This is an individual contributor role with real ownership of your perimeter, and room to lead structuring projects for the team. You won't just fill roles: you'll act as a trusted advisor to your hiring managers, bring market intelligence and data to influence decisions, and help shape how we recruit tomorrow.
Own full-cycle recruitment on your Engineering scope, with the support of your manager and team.
Be a strategic partner & advisor to hiring managers: challenge, anticipate, alert, and recommend beyond simple pipeline reporting.
Produce data & predictive reporting (forecasts, early warnings, KPIs) that influence hiring decisions (comp, location, drop-out risk...).
Leverage AI in your recruitment process (sourcing, screening, automation of Ashby stages) and contribute to our shared AI/agent library.
Contribute to team projects & rituals: referral program, employer branding, Process, Candidate experience, D&I, AI..
Build and nurture talent pools proactively on your strategic roles.
Deliver an outstanding candidate experience end to end.
Challenge and improve our processes, tools and best practices in a continuous-improvement mindset.
Within 1 month
Get onboarded.
Learn your scope, meet your team, hiring managers and the wider Pennylane.
Start recruiting on key positions.
AI : Discover our AI stack, shared agent library and how the team uses AI day to day.
Projects : Understand our ongoing team projects and rituals, and identify where you could contribute.
Within 3 months
Build and run pipelines on your roles, and deliver.
Design effective sourcing strategies for strategic positions.
Start bringing data points and recommendations to your hiring managers.
AI : Start using existing agents/automations in your daily workflow and automate the first stages of your Ashby process.
Projects : Contribute to an existing team project and bring ideas to improve our processes.
Within 6 months
Recruit top talent, above market standards.
Act as a full advisor to your Business unit: market reality, business stakes, org topics.
AI : Build or adapt your own agent/automation, measure its impact on a key KPI (TTH, conversion, time saved...) and share it back to the team.
Projects - Actively contribute to a structuring project (process, candidate experience, data, D&I, employer branding...) end to end.
And beyond
Multiple opportunities to recruit and grow your career in a scaling team.
Increasing ownership of side projects and referent topics.
The ability to design and implement new processes, tools and best practices : and make them last.
Our Recruiting stack: Ashby, HireSweet, Dust, Notion AI, LinkedIn Recruiter, Google Suite
Pennylane is a French fintech company that provides an intelligent financial management platform for small and medium-sized businesses, combining accounting, invoicing, and cash flow management with AI-driven insights. Founded in 2020 and headquartered in Paris, the company has grown rapidly, raising significant funding and expanding across Europe, with a strong focus on modernizing the relationship between businesses and their accountants.
In Spain, Pennylane is actively building its presence, with a dedicated team and product localization for the Spanish market. The company offers remote-friendly roles across Europe, including engineering, product, and customer-facing positions, making it an attractive option for international professionals seeking to work in a fast-paced, high-growth fintech environment. With a culture that emphasizes autonomy, innovation, and collaboration, Pennylane provides opportunities for career growth and impact in a dynamic sector.
Pennylane procesa tus datos para gestionar tu candidatura y evaluar tu idoneidad para el puesto. Si tu candidatura no tiene éxito, tus datos pueden conservarse durante 2 años desde nuestro último intercambio o desde el cierre del proceso de contratación, con el fin de constituir y gestionar una reserva de candidatos. Puedes oponerte en cualquier momento y solicitar la eliminación de tus datos escribiendo a: dpo@pennylane.com.
Nuestra política de datos
🇬🇧 Datos personales
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more
🇩🇪 Personenbezogene Daten
Pennylane procesa tus datos para gestionar tu candidatura y evaluar tu idoneidad para el puesto. Si tu candidatura no tiene éxito, tus datos pueden conservarse hasta 2 años desde nuestro último intercambio o desde el cierre del proceso de contratación, con el fin de constituir y gestionar una reserva de candidatos. Puedes oponerte en cualquier momento y solicitar la eliminación de tus datos escribiendo a dpo@pennylane.com. Más información
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información
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