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IQOS Boutique Sales Assistant

On-site in Madrid·Full-time·Added 23 days ago

Philip Morris International

24 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Training provided by the company.
Fixed salary + variable based on your performance + meal vouchers.
Good working environment.

Our success depends on the people who come to work every day with a sense of purpose and an appetite for progress. Join PMI and you will be able to:

Take advantage of the freedom to define your future and ours. We will give you the power to take risks, experiment, and explore.
You will be part of an inclusive and diverse culture, where everyone's contribution is respected; where you will be able to collaborate with some of the best professionals in the world and feel that you belong to a great brand.
Pursue your ambitions and develop your skills with a global business: our amazing size and scale provide infinite opportunities to progress.
Take pride in fulfilling our promise to society: building a smoke-free future.

Requirements

What we're looking for

Workplace: IQOS Boutique
Availability to work 36 hours. Rotating shifts on weekends, including Sundays and holidays
Excel proficiency at a user level.
English level (B2 - C1) and native/C1 Spanish. Other languages are valued
Experience in the retail sector is essential, preferably in luxury boutiques or cosmetics, with personalized customer service.
Schedule flexibility.
Teamwork, proactivity, and autonomy.
Flexibility and adaptability.
Passion for sales and customer service
Permit to work in the EU

The role

Be part of a revolutionary change
At PMI, we have chosen to do something incredible. We are totally transforming our business and building our future with smoke-free products.
With great change comes great opportunity. Therefore, wherever you join, you will enjoy the freedom to dream and offer better and brighter solutions, as well as the space to advance your career with us.
Our retail teams have a direct impact on our new mission: converting smokers into users of our innovative smoke-free IQOS products. They are at the forefront of our total transformation as we launch new stores and new products. It is an exciting and engaging experience.
If you want to have an impact that changes customers' lives, there is no better place to develop your career.

What you'll do

Your day-to-day:
You act as an IQOS brand ambassador in Spain, ensuring sales and consumer experience standards, and ensuring an excellent journey for the consumer.
You contribute to daily operational functioning by maintaining service and performance in line with the brand's premium positioning.
DAILY OPERATIONS: Guarantee the correct functioning of the point of sale, making the relevant communications to the supervisor if necessary.
This includes both active selling, prioritizing quality sales, as well as after-sales services, adapting your communication based on the customer and showing active listening and correct body language.
REPORTING: Adequately execute assigned tasks to guarantee reporting and input both customer and store operation data appropriately.
VISUAL MERCHANDISING: Always follow the visual merchandising guide according to PMI premises.
MYSTERY SHOPPING: Actively participate in achieving a satisfactory result, involving yourself in role plays, internalizing points for improvement, and collaborating with the team.
CROSS-FUNCTIONAL TASKS: Perform and follow up correctly on assigned tasks or projects, proposing points for improvement and showing a high level of involvement and commitment.

What we are looking for: