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92,000+ live jobsPRADA In-Store Trainer
On-site in Madrid·Added yesterday (last checked 29 Oct)
4 open roles
Our summary
- Work mode
- On-site, Madrid
- English
- Required
- Experience
- 4+ years
- Education
- University degree
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
Requirements
What we're looking for
Bachelor Degree in learning and development fields, human resources management, psychology, or a related field or vocational training.
4+ years of experience in the retail training field or in a retail managerial role.
Completed trainer qualification and relevant professional experience
In-depth knowledge of talent management and/or personnel development methods and tools
Excellent presentation and facilitation skills
Strong coordination and organizational skills, with a high level of communication ability
Fluent English is required
The role
You are the first Prada Ambassador in the store, fostering a culture of Empathy, Warmth, Passion and Proactivity in line with Prada Client Experience.
You will support the Store Manager in bringing to the store to full potential, achieving business results and qualitative objectives. You will also plan and cascades training programs in line with global, local and store priorities, promotes a culture of Shadowing: Observation, Feedback and Coaching at all Store levels and support the Store Leadership in Team development and driving performance of individual Client Advisors.
What you'll do
- Identify training needs in line with business priorities
- Develop training action plans at a Store & Client Advisor level
- Leverage in-store training tools: training sessions, coaching sessions, Daily Briefing moments, and best-practice sharing
- Collaborate with all other retail functions to jointly organize and manage specific training activities
- Perform Team gap analysis and build individual coaching plans, and provide ongoing feedback on individual team member progress, performance and training level
- Support Store Leadership to ensure full training contents cascading on Brand, Client Journey and Product knowledge
- Drive in-store training initiatives with active shop floor presence
- Monitor quality, impact and true retention of training content
- Ensure Store Team embraces a self-learning culture, with special attention to Retail Training Digital Tools (Training APP)
- Lead a culture of in-store coaching prioritizing Client Advisors according to their needs and focusing on selling skills, Client Experience, Clienteling, Styling, Brand ambassadorship and High-End products
- Follow-up with individual Shadowing (Observation / Feedback / Coaching) on Store Leadership to ensure a seamless and correct one-to-one process in store (Coach the Coach)
- Ensure regular communication with Trainees, giving them continuous feedback on progress
- Manage onboarding journeys for New Hires in the store by facilitating their in-store induction and partnering with HR
About Prada Group
Prada Group is a global leader in the luxury fashion industry, renowned for its iconic Prada and Miu Miu brands. The group designs, produces, and distributes high-end clothing, leather goods, footwear, and accessories, operating a network of directly operated stores worldwide. With a strong heritage of craftsmanship and innovation, Prada Group is a symbol of Italian luxury and a major player in the global fashion market.
In Spain, Prada Group operates retail stores and has a presence in major cities like Madrid and Barcelona. The company's Spanish operations focus on delivering the brand's luxury experience to clients, and roles such as the Repair Laboratory & Quality Control Assistant Manager highlight the importance of maintaining high standards of product quality and after-sales service. For international professionals, Prada Group offers a prestigious work environment with opportunities to grow within a global luxury brand, though the corporate culture is rooted in Italian heritage and excellence.
- Industry
- Luxury Fashion
- Founded
- 1913
- Employees
- 10,000–15,000
- Headquarters
- Milan, Italy
- In Spain
- Madrid, Barcelona
Good to know if you are moving
- Prada Group is a global luxury brand with a strong presence in Spain, offering opportunities to work in a prestigious and internationally recognized company.
- The company values craftsmanship and quality, and roles like the Repair Laboratory & Quality Control Assistant Manager provide a chance to work with high-end products and maintain brand standards.
- Working in Spain for Prada Group may involve collaboration with Italian headquarters, offering a multicultural work environment.
- Prada Group has a strong commitment to sustainability and innovation, which may appeal to professionals interested in modern luxury practices.
In their own words
About the company & team
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
Additional information
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
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