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Health Insurance Retention Teleoperator

On-site in Madrid·Part-time·Added 11 days ago

Prosegur

504 open roles

Overview

Job details

  • €1,099 a month

    Gross, as stated in the ad.

  • Fixed-term contract

    Part-time hours.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Madrid

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

WHAT DO WE OFFER? 🚀

  • Fixed salary per collective agreement: 1098.69 gross/month for the 30h weekly shift and 915.58 gross/month for the 25h weekly shift.
  • Stability, professional development, and continuous training through Prosegur University.   

Requirements

What we're looking for

  • People with telephone excellence and a clear commercial orientation, committed to their work, proactive, and with a desire to improve.

The role

We are currently looking for retention TELEOPERATORS for one of our main clients in the health insurance sector, with whom we have been working continuously for more than 20 years.

What you'll do

  • Functions: This is a retention campaign for company customers who wish to cancel their service, as well as administrative and information management tasks. 

How you'll work

  • Part-time employment of 30h per week in the afternoon shift (14 to 20) or 25h per week in the morning shift (9 to 14)
  • Temporary contract until 12/02/27, with the possibility of continuing with an indefinite contract.
  • On-site: In-person at our offices near Hospital 12 de Octubre, with excellent access by bus, Renfe, and Metro.  

Education

  • Previous in-person, selective, and unpaid training for 4 days (from September 29 to October 2) from 09:00 to 15:00h.

Hiring process

Apply now! We will be delighted to meet you! 

About Prosegur

Prosegur is a global security services company headquartered in Madrid, Spain, operating in 36 countries across 5 continents. With over 180,000 employees and 2025 sales of 4,930 million euros, it provides security solutions through four business lines: Alarmas (residential and business alarms), Seguridad (hybrid security combining people, technology, and data), Cash (cash logistics and management), and AVOS Tech (technology solutions for process management). The company celebrated its 50th anniversary in 2026 and is listed on the Spanish stock exchange.

In Spain, Prosegur has a strong presence with job opportunities across numerous cities, including Madrid, Barcelona, Valencia, Seville, Zaragoza, and many others. The company offers a range of roles from security guards and technicians to corporate positions in finance, IT, and data analysis. Prosegur emphasizes innovation and employee development, providing training through its corporate university and offering competitive salaries and benefits. For international professionals, the company's global footprint and diverse service lines present opportunities in a highly regulated sector that adapts to local legislation.

Industry
Security Services
Founded
1976
Employees
100,000+
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Valencia and 26 more

Good to know if you are moving

  • Prosegur is headquartered in Madrid, Spain, and has a significant presence across the country, with job openings in many Spanish cities.
  • The company operates in 36 countries, offering potential for international mobility and a global career.
  • Prosegur provides training through its corporate university, supporting professional development for employees.
  • Job opportunities range from security operations to corporate roles in finance, IT, and data analysis, catering to diverse professional backgrounds.
  • The company is listed on the Spanish stock exchange, indicating financial stability and transparency.

In their own words

About the company & team

At AVOS TECH, PROSEGUR's BPO line, we are a company recognized as a Best Place to Work for our commitment to well-being, professional development, and a good work environment.

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