KYCB Analyst - French Market 🇫🇷
Customer Onboarding Manager to guide entrepreneurs through business milestones. The role offers impact through direct customer support and process improvement.
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Not a refusal, but not a yes. Worth asking in your first message.
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🏅 About you
⭐ Mission
Shape how Qonto connects to the rest of its customers' world by building the Public API strategy: a reliable, consistent API that powers integrations, partners, MCP and Qonto Embed, and turns connectivity into a growth engine for our all-in-one and upmarket ambitions. You will report to Fanny, who leads Qonto Connect, and you will own the product and governance framework that every Qonto team builds on.
👩💻🧑💻 As Product Manager, Public API, you will:
🤔 What you can expect
On average, our hiring process lasts 20 working days. More information on our candidate journey here
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Qonto is a French fintech company that provides online business banking and expense management solutions for SMEs and freelancers. Founded in 2016, Qonto has grown to serve over 500,000 customers across Europe, offering a comprehensive suite of financial services including accounts, cards, invoicing, and spend management. The company operates as a fully-licensed electronic money institution and has established itself as a leading player in the European neobanking space.
Qonto has a significant presence in Spain, with offices in Madrid and Barcelona, and is actively hiring for its Spanish market, including roles in sales, customer care, and people operations. The company's work culture is described as fast-paced and product-driven, with a strong emphasis on engineering excellence and customer-centricity, making it an attractive option for international professionals looking to join a growing European fintech scale-up.
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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At Qonto, we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick - who knows? You may have the missing piece of the puzzle we've been searching for all along.
By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.
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If you receive a suspicious message claiming to be from Qonto, please report it right away (support@qonto.com)