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Senior Product Manager - KYCB

Hybrid in Paris +2 +1 location abroad·Full-time·Added 5 months ago

This job was published 5 months ago

Qonto

14 open roles

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Overview

Job details

Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Qonto doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Paris / Milan / Barcelona for hybrid days
No relocation package mentioned.
Have senior-level experience
Senior-level role.

Pay & benefits

What you'll get

A domain mid-transformation: You'll join KYCB as it shifts from manual checks to agentic automation.
High-stakes impact: Your work will touch every Qonto customer, at every stage of their relationship with us.
A growing scope: As Qonto opens new markets and legal forms, your remit will keep expanding.
Direct access to leadership: You'll work closely with Quentin and the wider Customer Lifecycle product team on how Qonto builds trust at scale.

Requirements

What we're looking for

Compliance or risk product experience: You've shipped products in KYC, AML, fraud, or another regulated domain.
Complex rules, made simple: You know how to translate dense regulatory logic into clear, buildable workflows.
Ops-first mindset: You've partnered closely with operations teams and design for the people who use your tools every day.
AI-native workflow: You use AI to build faster, and you're excited to design agentic workflows that automate real decisions.
Fluent in English: You communicate comfortably in English.

The role

Join us as a Product Manager for KYCB and help build one of the most sophisticated compliance engines in Europe. You'll own how Qonto verifies who its 600,000+ customers are - from their first sign-up to their next periodic review - under the guidance of Quentin, our Director of Product for Customer Lifecycle.

What you'll do

Own entry-into-relationship checks: You'll shape the identity, fraud, and sanctions rules that decide who becomes a Qonto customer, across countries and business types.
Design agentic compliance workflows: You'll build AI-driven decisioning that automates routine checks end-to-end, reserving human judgment for the cases that truly need it.
Simplify periodic reviews: You'll rethink how we re-verify high-risk customers over time, cutting friction without cutting rigor.
Modernize the onboarding stack: You'll help migrate hundreds of Ops reviewers off a legacy tool onto a new, purpose-built workflow platform.
Partner daily with Ops: You'll ship changes that directly shape the daily work of a large, global operations team.

Hiring process

On average, our hiring process lasts 20 working days. More information on our candidate journey here

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About Qonto

Qonto is a French fintech company that provides online business banking and expense management solutions for SMEs and freelancers. Founded in 2016, Qonto has grown to serve over 500,000 customers across Europe, offering a comprehensive suite of financial services including accounts, cards, invoicing, and spend management. The company operates as a fully-licensed electronic money institution and has established itself as a leading player in the European neobanking space.

Qonto has a significant presence in Spain, with offices in Madrid and Barcelona, and is actively hiring for its Spanish market, including roles in sales, customer care, and people operations. The company's work culture is described as fast-paced and product-driven, with a strong emphasis on engineering excellence and customer-centricity, making it an attractive option for international professionals looking to join a growing European fintech scale-up.

Industry: Fintech
Founded: 2016
Employees: 500–1,000
Headquarters: Paris, France
In Spain: Madrid, Barcelona
Website: qonto.com

Good to know if you are moving

Qonto is a French fintech scale-up with a strong engineering culture, offering opportunities for international hires in product, engineering, and data roles.
The company has offices in Madrid and Barcelona, and is actively expanding its Spanish-speaking customer base, making it a good fit for Spanish-speaking internationals.
Qonto offers remote-friendly roles, including backend and machine learning positions, which can be attractive for relocating professionals.
The company operates in a fast-paced, high-growth environment, typical of a well-funded European startup.
Qonto's product is entirely in English and French, but the Spanish market team is growing, so Spanish language skills are a plus.

In their own words

About the company & team

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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You'll report to Quentin, Director of Product for Customer Lifecycle. Quentin started his career as a consultant in Paris before spending four years building products for a challenger bank in Kuala Lumpur, and he's been shaping Qonto's product org since 2021.

At Qonto, we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick - who knows? You may have the missing piece of the puzzle we've been searching for all along.

Additional information

By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.

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If you receive a suspicious message claiming to be from Qonto, please report it right away (support@qonto.com)

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