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88,000+ live jobsEmergency and Outpatient Information Assistant
On-site in Badalona·Full-time·Added today (last checked 9 Nov)
311 open roles
Our summary
- Hours
- Fixed shift · Monday to Friday
- Work mode
- On-site, Badalona
- Contract
- Permanent, full-time hours
- Spanish
- Fluent
- Other languages
- Catalan
- Benefits
- Flexible pay plan, meal vouchers
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Experience in patient care
- Languages: Fluent Spanish and Catalan
Nice to have
- English valued
Pay & benefits
What you'll get
- A stable project.
- Flexible compensation plan (private health insurance for you and your direct family members, restaurant tickets, childcare, and transportation).
- Continuing education, we have a Corporate University, a platform where you can benefit from Quirónsalud's training courses, conferences, and events and access personalized talent and professional development plans.
- As part of the #familia #Quirónsalud, you will be able to benefit from exclusive advantages, as well as participate in a discount program with other partner companies, tickets to sporting events, a volunteering program, and many more benefits.
Interesting, right? Do you want to know more?
All you have to do is apply for the offer and we will call you to explain all these attractive advantages we can offer you!
The role
Do you want to work as an Emergency and Outpatient Information Officer at the Hospital Universitari Quironsalud in Badalona?
We are looking for an Emergency and Outpatient Information Officer to join our team.
What you'll do
- Guide and accompany patients, family members, and visitors within the hospital.
- Provide information regarding the center's schedules, rules, and services.
- Receive and welcome users, offering close and personalized attention.
- Resolve basic inquiries and refer cases that require specialized attention.
- Manage incidents, suggestions, and information requests.
- Assist in the use of digital tools for appointments and procedures.
- Coordinate with different departments to improve user care.
- Keep updated the information necessary for quality care.
- Detect and communicate incidents that affect the patient experience.
- Guarantee confidentiality and data protection.
- Comply with and collaborate on the protocols and quality standards of the center.
- Provide service in different patient care areas according to organizational needs.
How you'll work
Afternoon shift.
Monday to Friday 1:20 PM to 9:00 PM.
About Quironsalud
Quirónsalud is Spain's largest private healthcare group, operating a vast network of hospitals, outpatient clinics, and specialized medical centers across the country. As part of the global Fresenius Helios group, it offers a comprehensive range of medical services, from primary care to highly specialized treatments, and employs tens of thousands of healthcare professionals. The group is a leader in the Spanish private healthcare market, known for its advanced technology and patient-centered approach.
With its headquarters in Madrid, Quirónsalud has a strong presence throughout Spain, with major hospitals in Madrid, Barcelona, Palma de Mallorca, and many other cities. For international healthcare professionals, Quirónsalud offers significant opportunities, though roles often require Spanish language proficiency and, for medical staff, official recognition of foreign qualifications. The group provides a structured environment with clear career paths in nursing, medical specialties, and hospital administration, making it a major employer for those looking to work in Spain's healthcare sector.
- Industry
- Healthcare
- Founded
- 1934
- Employees
- 30,000–50,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona, Palma de Mallorca and 9 more
Good to know if you are moving
- Quirónsalud is part of Fresnelius Helios, one of the largest private healthcare providers in Europe, offering potential for international career mobility.
- The group operates over 50 hospitals and more than 100 outpatient centers across Spain, providing a wide range of job locations.
- For medical roles, international professionals must have their qualifications recognized by the Spanish authorities (homologación) and be registered with the Spanish medical college.
- Fluency in Spanish is generally required for patient-facing roles, as the group serves a predominantly Spanish-speaking population.
- The company offers a structured career development system with opportunities in clinical, research, and management positions.
In their own words
About the company & team
Quirónsalud is the leading company in Spain in the provision of healthcare services. We have internationally renowned experts in the biomedical field and a large team of healthcare and non-healthcare professionals who work day after day to offer the best quality of care and specialized services in our country.
At Quirónsalud we want to count on the best professional talent to continue offering a differential healthcare service distinguished by its quality, its high level of specialization, and person-to-person health care.
Additional information
At Quirónsalud we promote integration and respect for diversity. Therefore, our selection processes will be carried out under these principles. Likewise, the company declares its commitment to establishing and developing practices that promote and foster equal treatment and opportunities between men and women, without discriminating, directly or indirectly, on the grounds of sex. This principle is part of our Corporate and People policy, in line with Organic Law 3/2007, of 22 March, for effective equality between both genders.
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