Office Internship - ING Bank

Requirements:

Economics, business administration, statistics, or similar degrees, for both final-year students and recent graduates.

Data literacy, common sense, and attention to detail.

Good communication skills and sociability.

Good learning ability.

Mission

An exciting challenge that will allow you to understand the customer experience when they access one of our offices, offer the customer a welcoming experience that positively reflects the ING image, and help them transition their in-office experience to the digital world

Main duties

Greeting customers at the office and directing them to the appropriate area based on their needs: ATMs, self-service stations, or the desk

Assisting customers at self-service stations

Assisting them in performing basic operations: transfers, card PIN inquiries, direct debit returns, printing statements and certificates…etc.

Providing information about our products and services

Assistance with digitalization: helping them carry out basic transactions and showing them the different features customers can access through our website/app

Assisting customers at our ATMs with deposits and withdrawals

The combination of these functions, along with the completion of existing training programs for office managers, will provide interns with extensive knowledge of bank office activities, the main financial products and services (investment products, mortgages and loans, insurance, current accounts…etc.), as well as everything related to the customer experience

Interns will always have a reference “mentor” in the office who will assist them with their main functions, as well as with the completion of training courses.

M-Th 08:30-14:00 / F 09:00-14:00

Desired start date: ASAP

Duration: 6 months of internship + possibility of extension

Paid internship.