The English-language job board for Spain

Bank Employee

On-site in Las Palmas·Full-time·Added 16 days ago (last checked 19 Oct)

Agency

Randstad España

6034 open roles

Apply

Our summary

Salary: €27,504 a year
About €1,790 a month after tax.
Work mode: On-site, Las Palmas
Contract: Fixed-term, full-time hours
Benefits: Private health insurance, life insurance, flexible pay plan

Visa options

The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.

Find jobs with visa support

Skills

Nice to have

Mifid

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum of 6 months of experience in Customer Service within the banking sector and service provision for financial advisory.

Banking operations, financial products, and sales techniques.

Nice to have

Highly Valued: Bachelor's Degree/Graduate/Diploma/Module (Law, Economics, Business Administration) + official MIFID Certification + LCI and Insurance Certificate

Pay & benefits

What you'll get

Annual gross fixed salary: 27,504.28 euros/year

Medical insurance: for you and your entire family (spouse/partner and daughters and sons).

Life insurance. We help you protect what matters most to you.

Flexible remuneration:

Additionally, you will enjoy its flexible remuneration model, through which, in a more tax-advantageous way, you will be able to access other services such as childcare, transport passes, and training grants.

Special mortgage conditions after 6 months working at the bank.

Banking benefits

Special loans with more favorable conditions.

And you'll also be able to benefit from our pension plan after 1 month with us!

The role

Your mission will be to orchestrate an outstanding in-office experience, ensuring that every client receives a tailored solution. You will be the link between people's needs and our innovative banking strategy, always guaranteeing maximum quality and operational rigor.

What you'll do

Inform clients or prospects about our product offering so that they may choose those that best suit their financial needs. Proactively seek cross-selling opportunities based on said needs. Achievement of set commercial objectives (Commercial Action).
Provide solutions to problems raised or operations requested in the most efficient and satisfactory manner, always seeking high standards in Customer experience.
Execute those operations or actions required by the client in accordance with existing procedures, internal audit standards, and security (Execution of Procedures and Operations).
Demonstrate knowledge of the bank's products and campaigns, as well as the market and competition. Know the functioning and operations of other bank channels with which there is a direct relationship (Knowledge and Training).
Share with your manager, and the channel, all relevant information regarding clients or processes that you may gather during your customer service work to help improve the bank.

How you'll work

Immediate availability is essential (Minimum 5-month temporary contract)

Temporary Contract from day one directly through the Banking Entity.

Working hours: Monday to Thursday 08:30 to 14:00 and 16:00 to 18:30 + Friday 09:00 to 15:00

Contract Duration: Minimum 5 months (replacement due to illness)

Hiring process

2 steps1 interview

Apply to the job
Under review · With a Randstad consultant
Shortlisted
Consultant contact
With a Randstad consultant
One of our consultants will review your application and contact you about the next steps.
Company decision
With a client company
Randstad acts as an intermediary connecting candidates with companies; in some cases final handling of profiles and the decision on whom to contact rest solely with the company.

The final stages are set by the client company: final handling of profiles and the decision on whom to contact rest solely with the company.
Randstad does not publish timescales; your application status may not change because of the high volume of applications or because the company manages its own timings.
The published statuses only go as far as shortlisting: Randstad does not detail later interviews or assessments.

About Randstad España

Randstad España is the Spanish branch of Randstad N.V., a global leader in human resources and staffing solutions. The company provides a wide range of workforce solutions, including temporary and permanent placement, recruitment process outsourcing, and HR consulting. With a strong presence in Spain, Randstad España connects thousands of professionals with job opportunities across various sectors, including industrial, technical, and customer service roles.

For international professionals, Randstad España offers a gateway to the Spanish job market, with numerous openings in technical maintenance, customer service, and administrative roles. The company values diversity and inclusion, and its extensive network of offices across Spain ensures support for candidates seeking employment in different regions. Randstad's global reach and local expertise make it a reliable partner for those looking to relocate and work in Spain.