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Call Center Administrator

RAS Interim
RAS Interim
València, SpainOn-siteCompetitiveAdded 2 months ago
🇪🇸 Translated from SpanishRas interim

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

From the GRUPO RAS VALENCIA office, we are selecting a CALL CENTER ADMINISTRATOR for a company in the transport sector located in LORIGUILLA.

👌 YOUR RESPONSIBILITIES

  • Incident management.

  • Management of phone calls and emails.

  • Recording and updating data in the administrative system.

  • Customer follow-up and satisfaction control.

  • Preparation of reports and database control.

  • Customer service.

👍 WHAT DO WE NEED FROM YOU?

  • High organizational capacity.

  • Excellent telephone communication.

  • Ability to prioritize.

  • Customer orientation.

🤝 WHAT CAN WE OFFER YOU?

  • Monthly contracts renewable up to 3 months + incorporation into the company.

  • SCHEDULE: Monday to Friday from 8:30 AM to 2:00 PM and from 3:30 PM to 6:30 PM

  • SALARY: €11.74/gross

View original advert (Spanish)

Desde la oficina GRUPO RAS VALENCIA seleccionamos ADMINISTRATIVO/A CALL CENTER para empresa del sector transporte ubicada en LORIGUILLA.

👌 TUS RESPONSABILIDADES

  • Gestión de incidencias.

  • Gestión de llamadas telefónicas y correos electrónicos.

  • Registro y actualización de datos en el sistema administrativo.

  • Seguimiento de clientes y control de satisfacción.

  • Elaboración de reportes y control de bases de datos.

  • Atención al cliente.

👍 ¿QUÉ NECESITAMOS DE TI?

  • Alta capacidad organizativa.

  • Excelente comunicación telefónica.

  • Capacidad de priorización.

  • Orientación al cliente.

🤝 ¿QUÉ PODEMOS APORTARTE?

  • Contratos mensuales prorrogables hasta 3 meses + incorporación a empresa.

  • HORARIO: lunes a viernes de 8:30h a 14h y de 15:30h a 18:30h

  • SALARIO: 11.74€/bruto

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