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Call Center Administrator with English

On-site in Barcelona·Full-time·Added 2 days ago (last checked 17 Oct)

Clará Group

29 open roles

Overview

Work mode
On-site, Barcelona
Contract
Permanent contract, full-time hours
Hours
Monday to Friday
English
Required
Benefits
Flexible pay plan

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • High level of English is essential; knowledge of other languages will be valued.

  • Advanced Excel level.

  • Experience with administration and finance software.

  • Experience in customer service, reception, or similar roles.

  • Great agility in data management, organization, and rigor in information processing.

Pay & benefits

What you'll get

  • Permanent contract.

  • Flexible compensation plan: restaurant, transport, nursery, and health.

  • Rosa Clará Benefits Club.

The role

At Rosa Clará, we are looking for a person with excellent communication skills and a high level of English, to join our Retail department as a Call Center Administrator. If you are passionate about data analysis, customer service, and organization, this is your opportunity.

What you'll do

  • Data entry and management.

  • Carrying out administrative procedures and documentation management.

  • Handle telephone inquiries.

  • Management of reception protocols.

How you'll work

  • Schedule from Monday to Friday, from 10:00 to 19:00, with one hour for lunch.

About Clará Group

Clará Group, operating as Rosa Clará, is a bridal and occasion-wear fashion company that designs and sells wedding dresses and party dresses through its own shops, where customers book an appointment at their nearest store to find their ideal dress. Its careers portal shows a structure organised into teams such as Retail, CAD, Finance and People, with locations listed across Spain, Portugal and the United States, and open roles spanning sales advisory, store management, pattern making, workshop roles and alterations.

In Spain, the group advertises positions in Barcelona, L'Hospitalet de Llobregat, Reus, Madrid, Valencia, Sevilla, Granada, Murcia, Cádiz and Valladolid, indicating a broad retail and atelier footprint across the country.

Good to know if you are moving

  • The group recruits under the name Rosa Clará Group via a bilingual careers portal headed 'Únete a Rosa Clará Group – Join the team!'
  • Open roles are advertised in ten Spanish cities: Barcelona, L'Hospitalet de Llobregat, Reus, Madrid, Valencia, Sevilla, Granada, Murcia, Cádiz and Valladolid, plus locations in Lisbon and several US cities.
  • Current Spanish openings include retail roles (Asesor/a de Ventas, Store Manager), atelier roles (Modisto/a, Patronista/o-Escalador/a in the CAD Team, Responsable de Taller) and an Administrativo/a Contable position in the Finance Team.
  • The company runs a dedicated internship programme, 'Explora, Aprende y Crece – Programa de Prácticas Rosa Clará', plus internship openings in stores and workshops.
  • The brand's website is offered in multiple languages (German, English, Spanish, French, Italian, Portuguese), reflecting an international customer base.

In their own words

About the company & team

If you are looking for an opportunity to grow, learn, and contribute to the success of a company, we want you on our team!

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