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Customer Service Agent - Gaming Sector

On-site in Alcobendas·Added today (last checked 20 Oct)

Agency
RAS Interim

1150 open roles

Overview

Salary
€10.60 an hour
Work mode
On-site, Alcobendas
Contract
Fixed-term contract
Spanish
Native level
English
Required

Visa options

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    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

👍 WHAT DO WE NEED FROM YOU?
- Native command of Spanish and advanced English (B2 or equivalent).
- Interest in technology, with fluency in handling electronic devices, hardware, and digital tools.
- Communication skills, active listening, and empathy, with the ability to adapt tone according to the situation and the interlocutor.

The role

From the RAS office in Madrid, we are selecting a CUSTOMER SERVICE AND SALES AGENT for a company in the GAMING sector located in ALCOBENDAS.

What you'll do

👌 YOUR RESPONSIBILITIES
- Provide technical support to users, resolving incidents related to Wi-Fi and Bluetooth connectivity, video game downloads, and other technical issues.
- Contact potential customers, perform telemarketing actions, and manage the acquisition and sale of products.
- Offer quality customer service, handling inquiries, complaints, and incidents with empathy, active listening, and a solution-oriented approach.
- Perform operational support tasks related to the preparation, packaging, and shipping of orders.

How you'll work

🤝 WHAT CAN WE OFFER YOU?
- Monday to Thursday, flexible entry between 8:30-9:30 h and exit between 17:30-18:30 h, with one hour for lunch. On Fridays, working day from 8:00 to 15:00 h.
- On-site work in Alcobendas.
- Monthly renewable temporary contract, with the possibility of continuity depending on service needs.
- Salary: €10.60 gross/hour.

About RAS Interim

RAS Interim is a Spanish staffing and recruitment agency based in Puzol, Valencia, specializing in connecting businesses with temporary and permanent workers across a wide range of sectors, including logistics, manufacturing, hospitality, and administration. With a strong presence in the Valencian Community and other regions, the company focuses on providing flexible workforce solutions to meet the demands of local industries, from warehouse and production roles to technical and administrative positions.

For international professionals, RAS Interim offers opportunities to enter the Spanish job market, particularly in operational and trade roles. The company's work culture is centered on practical, hands-on employment, with many positions requiring Spanish language skills and local work experience. While not a global brand, it serves as a practical gateway for those seeking immediate employment in Spain, especially in the logistics and industrial sectors.

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