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IT Support Engineer

On-site in Getafe·Added 2 days ago (last checked 2 Nov)

Sécheron Hasler Group

7 open roles

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Our summary

Work mode: On-site, Getafe
Experience: 5+ years
Education: University degree

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Skills

Requirements

What we're looking for

5+ years of experience in IT support and infrastructure operations.
Strong knowledge of Microsoft 365 administration, including modern desktop, email, collaboration, and device management.
Solid understanding of Windows Server, Active Directory, DNS, DHCP, and Group Policy.
Networking experience with switches, VLANs, and firewall systems.
Hands-on experience with Sophos firewall and Microsoft Defender or similar security tools.
Excellent troubleshooting, documentation, and communication skills.

Education & certifications

BE/ B.Tech - CS, IT
Microsoft 365 Certified: Modern Desktop Administrator Associate
Microsoft 365 Certified: Messaging Administrator Associate
Microsoft 365 Certified: Endpoint Administrator Associate
CompTIA Security+ / Network+
Sophos Certified Engineer
ITIL Foundation

Pay & benefits

What you'll get

We have flat hierarchies and encourage direct communication between departments and levels of management. This enables us to make decisions quickly.

We give our employees total responsibility for their job tasks. All employees are encouraged to take initiative and contribute to the company’s operational excellence and have ample opportunities to achieve their personal and career growth objectives.

The role

We are seeking a highly skilled and self-reliant IT Support Engineer to take full ownership of day-to-day IT operations across end-user support, Microsoft 365 services, infrastructure, networking, and security. This role is ideal for someone with a broad technical background who can work independently, troubleshoot complex issues, and ensure the smooth running of all IT systems and services. The successful candidate will be the go-to expert for both support and systems tasks in a fast-paced and dynamic environment.

What you'll do

Provide advanced Level 1 and 2 support across end-user hardware, software, and mobile devices ensuring SLA compliance and quality resolution
Oversee device lifecycle management (laptops/desktops), imaging, and deployment processes
Manage and optimize Microsoft 365 services, including:
Exchange Online, Teams, SharePoint, OneDrive, Intune/Endpoint Manager, Azure AD, Defender for Endpoint.
Ensure device compliance, patching, and security via Microsoft Endpoint Manager.
Automate user lifecycle and improve support processes around onboarding/offboarding.
Collaborate with internal teams to ensure seamless onboarding/offboarding, identity lifecycle, and automation.
Administer Windows Server environments, including:
Active Directory, Group Policy, DNS, DHCP.
Perform server patching, monitoring, and backup operations.
Support virtualization platforms and basic storage/network integrations as needed.
Troubleshoot and resolve server-side issues and performance bottlenecks
Configure and support network equipment including managed switches, VLANs, and basic routing..
Maintain and support perimeter security using Sophos XG/UTM firewalls (policies, VPNs, remote access).
Monitor and respond to security alerts and incidents, and support implementation of endpoint protection policies.
Contribute to internal security awareness and proactive vulnerability management.
Maintain documentation, runbooks, and knowledge base articles.
Contribute to IT projects, including migrations, upgrades, and rollouts..
Proactively identify recurring issues and propose scalable solutions.

About Sécheron Hasler Group

Sécheron Hasler Group is a Swiss-based provider of electrical and electronic solutions for the railway industry, specializing in DC traction power systems, onboard power supply, and railway automation. With a history spanning over a century, the company serves rail operators and manufacturers worldwide, offering products such as DC switchgear, battery chargers, and train monitoring systems. The group operates globally with a strong presence in Europe, Asia, and the Americas, employing around 1,000 people across its subsidiaries.

In Spain, Sécheron Hasler Group has an office in Madrid, which serves as a hub for engineering and field service activities supporting the Iberian rail market. The company is known for its engineering-driven culture, offering opportunities for mechanical and electrical design engineers as well as field service technicians. For international professionals, the group provides a chance to work on cutting-edge railway technology in a stable, long-established industry, with roles that may involve travel across Spain and Europe. The work environment emphasizes technical excellence and safety, making it an attractive option for those with a background in power electronics or railway systems.

Industry: Railway Tech
Founded: 1879
Employees: 1,000–5,000
Headquarters: Satigny, Switzerland
In Spain: Madrid

Good to know if you are moving

The company is headquartered in Switzerland, offering a stable and high-quality work environment, but the Spain office in Madrid provides a local base for international hires.
Roles in Spain include engineering and technical positions, which may require Spanish language skills for client interaction, but the company operates in an international context.
The railway industry is highly regulated, so experience with European standards (EN) is a plus.
The company has a long history, providing job security and a strong reputation in the rail sector.
Field service and technician roles may involve travel across Spain and potentially other European countries.

In their own words

About the company & team

With over 140 years of Swiss engineering heritage, Sécheron Hasler Group is a global leader in high-power electrical and electronic equipment. Our solutions power railways, renewable energy, DC and AC networks, and industrial systems worldwide trusted for their precision, reliability, and innovation.

Common Services: Behind every great innovation is a strong foundation. Our Common Services teams spanning IT, HR, finance, and more, enable excellence across the Group. If you're driven by impact and collaboration, this is where your contribution powers global success. For the expansion of our team, we are seeking to hire in Getafe, Madrid a dynamic and motivated IT Support Engineer.

All open roles at Sécheron Hasler Group