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IT Support Technician

On-site in Pozuelo de Alarcón·Full-time·Added today (last checked 29 Oct)

Grenergy Renovables

32 open roles

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Our summary

Work mode: On-site, Pozuelo de Alarcón
Contract: Permanent, full-time hours
English: Required
Experience: 3+ years
Education: Vocational training (FP Grado Medio)

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Vocational Training in IT, Systems, Networks, or equivalent training.
Experience of between 3 and 5 years in IT user support positions within corporate environments.
Solid knowledge of Windows, Microsoft 365, and hardware maintenance.
Knowledge of device management using Microsoft Intune.
Knowledge of TCP/IP, Wi-Fi, and VPN networks, as well as the ability to perform basic connectivity diagnostics.
Organizational skills, incident resolution, and task prioritization.
User orientation, communication skills, and ability to work in a team.
Fluent English level. Minimum B2

The role

IT Technician - User Support

As part of our organizational growth and strengthening, we are looking to incorporate an IT Technician into our IT & Digital team in Madrid.

The selected person will be responsible for providing technical support to users, managing incidents, and ensuring the correct functioning of the company's equipment and technological tools.

What you'll do

Provide level 1 and 2 on-site and remote technical support to the company's users in Spain.
Diagnose and resolve incidents related to hardware, software, corporate applications, and connectivity.
Manage and follow up on incidents and requests through Jira, coordinating escalations with the IT team and external providers.
Prepare, configure, and maintain computer equipment and workstations, providing support during employee onboarding and offboarding processes.
Administer and keep the IT asset inventory up to date.
Provide support for Microsoft 365 tools (Outlook, Teams, SharePoint, and OneDrive), as well as printers, meeting rooms, and videoconferencing systems.
Collaborate in the management and deployment of devices using Microsoft Intune.
Document procedures and technical solutions, participating in continuous improvement initiatives and IT department projects.

About Grenergy Renovables

Grenergy Renovables is a Spanish renewable energy company that develops, builds, and operates solar photovoltaic plants, wind farms, and energy storage systems. The company is a vertically integrated independent power producer (IPP), managing projects from development and construction through to operation and asset management, with a strong focus on utility-scale solar and, more recently, green hydrogen projects. With a significant global pipeline, Grenergy has established itself as a key player in the energy transition, particularly in the Iberian Peninsula and Latin America.

Headquartered in Madrid, Grenergy is a Spanish company with a strong local presence, making it an attractive option for international professionals looking to work in a dynamic, fast-growing sector in Spain. The company's expansion into green hydrogen and battery storage offers exciting opportunities for engineers, project managers, and finance specialists. As a Spanish-founded firm, it offers a chance to be part of a national champion in the renewable energy space, with roles spanning from construction (EPC) to structured finance, all within a growing and internationalizing business.

Industry: Renewable Energy
Founded: 2007
Employees: 500–1,500
Headquarters: Madrid, Spain
In Spain: Madrid

Good to know if you are moving

Grenergy is a Spanish company, so international hires will need to navigate Spanish work culture and language; Spanish language skills are a significant advantage.
The company is a leader in the renewable energy sector in Spain, offering exposure to large-scale solar, wind, and storage projects.
Its expansion into green hydrogen is a strategic growth area, creating new roles for engineers and project managers.
The company's headquarters is in Madrid, a major European hub with excellent international connectivity.
As a publicly listed company, Grenergy offers structured career paths and the stability of a larger corporate environment.

In their own words

About the company & team

We are a Spanish multinational producer of clean energy. Founded in 2007 and listed on the stock exchange since 2015, we are present in three key regions: the U.S., Europe, and Latin America.

Thanks to our commitment to batteries, we offer clean, affordable, reliable, and constant energy. Wherever and whenever, 24/7.

With a team of more than 600 people, we not only believe in the future of energy, but we also foster talent. We firmly believe in diversity and equal opportunities to create a dynamic environment where you can grow and make a difference.

Additional information

Grenergy is committed to providing equal employment opportunities, without discrimination, to all employees and candidates regardless of race, sex, age, ancestry, color, religion, disability, marital status, origin, gender identity, sexual orientation, or any other characteristic.

All open roles at Grenergy Renovables