The English-language job board for Spain

Alarm Monitoring Center Operator

On-site in Málaga·Added 23 days ago

Overview

Job details

  • Permanent contract

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Málaga

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

What do we offer you at Sector Alarm?

Your well-being and growth, guaranteed. This is what awaits you:

  • 📈 Attractive compensation: Guaranteed fixed salary per collective agreement + variable incentives.
  • 🥇 Pride of belonging: Work for one of the best companies in Spain (Great Place to Work).
  • 💼 Stability and Future: Permanent contract from day one and real career plans.
  • 🌍 Global spirit: Connect at national and international events and experience a multicultural environment.

Requirements

What we're looking for

Do you have the profile we are looking for?

🎯 Essential

  • Fluent English (very high level).
  • Great communication skills and team spirit.
  • Previous experience in telephone customer service and problem-solving.

Nice to have

✨ Bonus points (Valuable)

  • Experience in Alarm Receiving Centers and industry software.
  • Knowledge of private security legislation and procedures in Spain.
  • Agility to adapt to changes and tolerate uncertainty.

The role

Be part of a human and inclusive team. Join our Alarm Receiving Center as an Operator and grow in an environment where your well-being is always the priority.

What will your mission be?

To guarantee the peace of mind and security of our clients at the moment they need it most.

What you'll do

  • 🔒 Alarm management: Agile processing of alert signals and technical matters.
  • 📞 Excellence in service: Personalized support to clients and incident resolution.
  • 🤝 Interdepartmental support: Technical support to sales and operations teams.
  • 🚨 Active security: Activation of protocols and direct contact with Security Forces.
  • ✍️ Documentary control: Drafting of reports (Checklists, Acudas) and administrative tasks.

Your role is fundamental: transforming critical situations into immediate responses.

How you'll work

  • ⚡A 24/7 position! To keep Europe safe, we need your absolute availability for rotating shifts (Morning: 7h-15h | Afternoon: 15h-23h | Night: 23h-7h) in the best working environment.

Hiring process

🙌 Will you join the team? If you are looking for a leading team with a clear purpose, we are waiting for you!

About Sector Alarm Spain

Sector Alarm is a leading European provider of security alarm systems and smart home security solutions. The company designs, installs, and monitors intruder alarms, fire alarms, and video surveillance for residential and small business customers. Headquartered in Oslo, Norway, Sector Alarm operates across multiple European countries and is part of the larger security group, employing thousands of people across the continent.

In Spain, Sector Alarm has a significant presence with offices and commercial operations in several cities, including Madrid, Barcelona, and Palma. The company is actively expanding its Spanish operations, offering roles in sales, customer service, and technical support. For international professionals, Sector Alarm provides opportunities in a growing industry with a strong focus on customer service and sales, and the company's use of Greenhouse for recruitment indicates a structured and modern hiring process.

Industry
Security
Founded
1996
Employees
5,000–10,000
Headquarters
Oslo, Norway
In Spain
Madrid, Barcelona, Palma

Good to know if you are moving

  • Sector Alarm is a large European company with operations in multiple countries, offering potential for international career growth.
  • The company is headquartered in Oslo, Norway, but has a significant presence in Spain, with offices in Madrid and other cities.
  • The company is actively hiring in Spain for sales, customer service, and technical roles, indicating a growing operation.
  • Sector Alarm uses Greenhouse for its recruitment, which is a modern and structured applicant tracking system.
  • The company's focus on security and smart home technology provides opportunities in a stable and growing industry.

In their own words

About the company & team

Your talent is our greatest security🌟

Work for a leading company that puts people first!

Why choose us?

  • Stability and leadership: More than 30 years of experience in Europe.
  • Certified culture: 9 consecutive years as a Great Place to Work.
  • Your well-being matters: A human, collaborative environment with real support for your development.

Additional information

You will be part of a leading team in Europe that puts people at the center of everything. In line with our values of inclusion, we prioritize applications with a certified degree of disability equal to or greater than 33%.

All open roles at Sector Alarm Spain
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