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Back Office - Telesales Department

On-site in Málaga·Full-time·Added yesterday (last checked 23 Oct)

Our summary

Work mode
On-site, Málaga
Contract
Full-time
Hours
Rotating shifts

Visa options

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    The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Professional experience in telephone customer service roles
  • Advanced level in Microsoft Office suite
  • Knowledge and experience in CRM management
  • Knowledge of telesales procedures

Nice to have

  • High level of English is valued

The role

For all these reasons, we require the incorporation of a Back office profile for the telesales department located in our central offices in Málaga Capital, with availability to work rotating shifts (9am-6pm or 12pm-9pm) with a full-time schedule of 40 hours per week:

What you'll do

  • Administrative tasks derived from sales management within our Call Center
  • Administrative support for the telesales department to schedule technical visits or installations and follow up on availability, collaborating with other departments.
  • Confirmation of appointments to avoid cancellations
  • Identification of sales quality.
  • Reporting and monitoring of sales and installations.

About Sector Alarm Spain

Sector Alarm is a leading European provider of security alarm systems and smart home security solutions. The company designs, installs, and monitors intruder alarms, fire alarms, and video surveillance for residential and small business customers. Headquartered in Oslo, Norway, Sector Alarm operates across multiple European countries and is part of the larger security group, employing thousands of people across the continent.

In Spain, Sector Alarm has a significant presence with offices and commercial operations in several cities, including Madrid, Barcelona, and Palma. The company is actively expanding its Spanish operations, offering roles in sales, customer service, and technical support. For international professionals, Sector Alarm provides opportunities in a growing industry with a strong focus on customer service and sales, and the company's use of Greenhouse for recruitment indicates a structured and modern hiring process.

Industry
Security
Founded
1996
Employees
5,000–10,000
Headquarters
Oslo, Norway
In Spain
Madrid, Barcelona, Palma

Good to know if you are moving

  • Sector Alarm is a large European company with operations in multiple countries, offering potential for international career growth.
  • The company is headquartered in Oslo, Norway, but has a significant presence in Spain, with offices in Madrid and other cities.
  • The company is actively hiring in Spain for sales, customer service, and technical roles, indicating a growing operation.
  • Sector Alarm uses Greenhouse for its recruitment, which is a modern and structured applicant tracking system.
  • The company's focus on security and smart home technology provides opportunities in a stable and growing industry.

In their own words

About the company & team

At Sector Alarm, we put people at the center of everything we do. And that always starts with those who are part of our own company. We are an international company with more than 30 years of experience, a security leader in Europe, in constant growth and with a solid foundation built on stability, trust, and teamwork.

It is no coincidence that we have been recognized as a Great Place to Work for nine consecutive years, nor that we are service leaders in Spain. We believe in a way of working that is close, human, and collaborative, where every person counts and where professional development goes hand in hand with well-being and support.

Additional information

Sector Alarm will prioritize the hiring of people with a certified degree of disability equal to or greater than 33%.

Joining Sector Alarm means accessing a stable project, with training from day one, continuous support, and real opportunities for growth. Here you do not walk alone: we accompany you, we listen to you, and we bet on your long-term evolution, because we know that when people grow, the company grows with them.

Being part of Sector Alarm means living a professional experience based on respect, closeness and commitment. A culture where we take care of those who care, and where every day we work with a clear purpose: to protect what matters most, starting with our own team.

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