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Customer Service Advisor

On-site in Fuengirola·Added 1 month ago

Sector Alarm Spain

31 open roles

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Overview

Job details

Fixed-term contract
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
French
The ad asks for French, or counts it in your favour.
Work on-site in Fuengirola
No relocation package mentioned.

This job was automatically translated to English.

Requirements

What we're looking for

You speak French fluently, both spoken and written (native level)
You speak English or Spanish at a professional level, both spoken and written

Furthermore...

You have experience in customer service or a similar field
You have good elocution and good active listening skills
You are a flexible person who enjoys challenges and working in a team
You are comfortable with IT tools and telephone calls

The role

We are looking for a French-speaking Customer Advisor for our office in Fuengirola, near Málaga, as part of a 6-month fixed-term contract (CDD).

What you'll do

Answering phone calls, emails, and chats from our French-speaking customers
Providing first-level technical support
Scheduling appointments with our technicians to resolve customers' technical issues
Working closely with our various teams
Your main mission is to listen to customers' needs and offer them the best possible solution

How you'll work

The position requires on-site presence at our Fuengirola location and is not eligible for remote work.

What does the Customer Advisor role at Sector Alarm involve?

Working hours are Monday to Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 6:00 PM

Why work at Sector Alarm?

An international work environment with over 300 employees from 8 different countries
A complete and paid 4-week training program to allow you to be operational with confidence
Lunch and breakfast offered every day in our on-site canteen!
Regularly organized activities and events to promote an inclusive and friendly work environment
Real career development opportunities to support your personal and professional growth

If you would like more information about customer service - check out our Instagram account @sectoralarmcs

Looking forward to meeting you!

About Sector Alarm Spain

Sector Alarm is a leading European provider of security alarm systems and smart home security solutions. The company designs, installs, and monitors intruder alarms, fire alarms, and video surveillance for residential and small business customers. Headquartered in Oslo, Norway, Sector Alarm operates across multiple European countries and is part of the larger security group, employing thousands of people across the continent.

In Spain, Sector Alarm has a significant presence with offices and commercial operations in several cities, including Madrid, Barcelona, and Palma. The company is actively expanding its Spanish operations, offering roles in sales, customer service, and technical support. For international professionals, Sector Alarm provides opportunities in a growing industry with a strong focus on customer service and sales, and the company's use of Greenhouse for recruitment indicates a structured and modern hiring process.

Industry: Security
Founded: 1996
Employees: 5,000–10,000
Headquarters: Oslo, Norway
In Spain: Madrid, Barcelona, Palma
Website: sectoralarm.es

Good to know if you are moving

Sector Alarm is a large European company with operations in multiple countries, offering potential for international career growth.
The company is headquartered in Oslo, Norway, but has a significant presence in Spain, with offices in Madrid and other cities.
The company is actively hiring in Spain for sales, customer service, and technical roles, indicating a growing operation.
Sector Alarm uses Greenhouse for its recruitment, which is a modern and structured applicant tracking system.
The company's focus on security and smart home technology provides opportunities in a stable and growing industry.

All open roles at Sector Alarm Spain