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Systems Operator N1 (24x7)

Hybrid in Santander·Added today (last checked 23 Oct)

Seidor

92 open roles

Our summary

Work mode
Hybrid, Santander
Hours
Jornada intensiva on Fridays and in summer
English
Required
Education
Higher vocational training (FP Grado Superior)
Benefits
Private health insurance, flexible pay plan

Visa options

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Skills

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Higher vocational training cycle or Engineering in the IT area.
  • At least one year of experience in a similar position, with knowledge and experience in virtualization environments, infrastructure monitoring, and backup management.
  • Knowledge of Windows Server and Windows environments, Active Directory.
  • Knowledge of ticketing tools and ITSM platforms, especially in incident and request management.
  • Availability to work in a 24x7 operating environment and motivation to continue developing technically. Linux knowledge will be especially valued.
  • Minimum English level B1

Pay & benefits

What you'll get

  • A diverse team. We respect the differences that make us more human. 💜
  • Companionship. We work in teams and learn from one another.
  • Flexibility and work-life balance. Remote work is in our DNA. We promote flexible scheduling, and we have intensive working days on Fridays and during the months of July and August. 🙌
  • Continuous learning. Training in languages, technical skills, certifications, etc.
  • Individualized career path, so that you are the one who decides how far you want to go. 🚀
  • Autonomy and the possibility to propose and promote new opportunities.
  • Flexible benefits program. Daycare, restaurant, transport vouchers, and medical insurance.
  • Exclusive discounts and special conditions on technology, leisure, travel, etc. 🌟
  • You will be able to be part of solidarity and environmentally related initiatives.
  • If you have international interests, we are in 45 countries. 🌍

The role

You will join the Datacenter Exploitation and Technical Operations team as an N1 Systems Operator (24x7), providing support for the operation, monitoring, and maintenance of infrastructures and systems, as well as the management and resolution of first-level incidents.

Location - Santander

What you'll do

  • Monitor systems, services, and backups in Datacenter and Cloud environments, ensuring the correct operation of the infrastructure.
  • Manage first-level incidents, alerts, and requests, performing their follow-up and escalation to the corresponding teams when necessary.
  • Execute operating procedures and planned tasks following the protocols established by the Operations team.
  • Provide support and attention to customers, mainly via telephone and through ticketing tools.
  • Participate in the continuous 24x7 service operation, collaborating with the technical team to guarantee the continuity and availability of the systems.

Hiring process

Join our team and help us humanize the world through technology!

About Seidor

Industry
IT Services
Website
seidor.com

In their own words

About the company & team

Humanizing Technology.

We are a large company with a start-up soul. We organize ourselves into expert knowledge units that collaborate with one another.

For this reason, we seek restless people, who are motivated by challenges and eager to grow personally and professionally, who join our team to have a positive impact on the world through technology.

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