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Technical Support Pool B3

Hybrid in Barcelona·Added today

Seidor

54 open roles

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Overview

Job details

Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Seidor doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Be near Barcelona for hybrid days
No relocation package mentioned.
Vocational training (FP Grado Medio)
“Título de cliclo formativo grado medio en sistemas informáticos o estudios afines.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

A diverse team. We respect the differences that make us more human. 💜
Companionship. We work in teams and learn from one another.
Flexibility and work-life balance. Remote work is in our DNA. We promote flexible scheduling, and we have intensive working days on Fridays and during the months of July and August. 🙌
Continuous learning. Training in languages, technical skills, certifications, etc.
Individualized career path, so that you are the one who decides how far you want to go. 🚀
Autonomy and the possibility to propose and promote new opportunities.
Flexible benefits program. Daycare, restaurant, transport vouchers, and medical insurance.
Exclusive discounts and special conditions on technology, leisure, travel, etc. 🌟
You will be able to be part of solidarity and environmentally related initiatives.
If you have international interests, we are in 45 countries. 🌍

Requirements

What we're looking for

Academic Training:
- Intermediate vocational training degree in computer systems or related studies.
Languages:
- Spanish and Catalan.
- English, intermediate level desirable.
Technical Knowledge:
- Basic operating systems.
- Security systems.
- Familiarity with PC hardware, laptops, and peripherals.
- Local area networks (LAN)
- Ability to diagnose and troubleshoot software and hardware problems.

The role

As a Junior Microcomputing Field Technician, you will be part of the User Field Support unit.

In this area, we enhance labor productivity with user support services, support centers, and other solutions for a fluid and efficient working environment. This support can act proactively or reactively to solve problems, thereby ensuring business continuity.

Our IT field services team is responsible for the installation, maintenance, repair, and supervision of products on-site for our clients.

What you'll do

You will provide first-level technical support and assistance to users regarding computer equipment and software, ensuring the correct operation and maintenance of computer systems and networks.
You will respond to support requests via telephone, email, or in person.
You will perform preventive and corrective maintenance of computer equipment.
You will be responsible for installing, configuring, and updating operating systems and applications, new equipment, and peripheral devices (printers, scanners, etc.).
You will manage and maintain local area networks (LAN) and Internet connections.
You will configure user accounts and manage access permissions.
You will implement and maintain IT security systems.
You will provide basic training to users on the use of software and equipment.
You will document and follow up on incidents until their resolution.
You will maintain an updated inventory record of equipment and software.
You will assist in the management of purchases and replacements of computer equipment and components.

About Seidor

Industry: IT Services
Website: seidor.com

In their own words

About the company & team

Humanizing Technology.

We are a large company with a start-up soul. We organize ourselves into expert knowledge units that collaborate with one another.

For this reason, we seek restless people, who are motivated by challenges and eager to grow personally and professionally, who join our team to have a positive impact on the world through technology.