Requirements:
- Reside in the province of Murcia
- Higher Vocational Training or University Degree.
- Previous experience in customer service (at least 1 year in technological environments is valued).
- Intermediate level of English. Knowledge of Greek, Portuguese, and Italian is valued.
- Communication skills, customer orientation, and digital competencies.
- Experience or knowledge in the hospitality sector, especially hotels, is highly valued.

Pay & benefits

What you'll get

Participate in Septeo's AI First adventure and discover new ways of working thanks to artificial intelligence.
Grow and develop thanks to a personalized training itinerary and internal mobility opportunities.
Live a human experience, exchanging and sharing at themed events such as afterwork gatherings, sporting activities, CSR initiatives, seminars, and much more.

The role

What you'll do

Responsibilities:

- Training and onboarding: Accompanying the client from the start, ensuring a smooth implementation and understanding their needs.
- Technical support: Resolving incidents, answering questions, and guaranteeing the correct functioning of the Nivimu software.
- Client relationship management: Maintaining close and proactive communication, anticipating needs, and ensuring client satisfaction.
- Documentation and resources: Creating and keeping support materials up to date (FAQs, tutorials, user guides).

About Septeo

Septeo is a European software publisher that develops AI-native software for professionals. Its solutions serve a wide range of sectors, including legal professions (notaries, lawyers, commissaires de justice, in-house counsel), real estate, human resources, hospitality, education, IT (MSPs, DSI, RSSI), and finance and accounting.

Beyond its sector-specific software, the group also offers cross-cutting services such as a digital agency (websites, SEO/GEO, community management, ads campaigns) and a next-generation delegated secretarial service combining AI chatbots, callbots, and outsourced phone reception. Its hospitality line provides software for tourist accommodations where AI automates operations, optimizes resources, and increases revenue.

Industry: Software
Headquarters: Lattes, France
Website: septeo.com

In their own words

About the company & team

Septeo is a leading European player in the software sector with an international presence, recognized as one of the top five vertical software providers in France. In the midst of a rapid growth phase and constant transformation, the group has consolidated itself as a benchmark in the software industry, driven by the strength of determined, bold, and committed teams.

At Septeo, artificial intelligence is the axis of our evolution. We understand it as an engine for sustainable performance, collaboration, and innovation, responsibly integrated into daily practices and democratized across all our business areas. Our ambition is clear: "to create intelligent software for Europe."

Our culture is built on solid values: being, doing, and transforming together. It is not a static culture; it is lived day by day in our actions and decisions, achieving a balance between performance, responsibility, and enjoyment.

This ambition is reflected in our daily work: designing software that accompanies the essential moments of life, at the service of millions of citizens. Playing a role in these key moments carries great responsibility. It is a responsibility we assume with pride, and which could soon be yours as well.

Joining Septeo means being part of an international collective project, driving the group's transformation in a rapidly evolving environment, and turning AI into a tangible engine for value creation, both in the present and in the future.