Cleaning Services Manager

Beyond the work itself, we want this to be a professional experience that you feel proud of.

• A company with purpose: You will work for a B Corp with real values and a tangible impact.
• Real growth: We are expanding: there is room for those who want to develop themselves.
• Autonomy and trust: You will have real responsibility from day one, with whatever support you need.
• Stability and team: A family business with more than 50 years and more than 850 people who trust us.

Essential:

• Minimum of 2 years of experience coordinating teams or in similar supervisory roles.
• Driving license B (you will move between centers).
• Proficiency in the Microsoft 365 environment (Outlook, Excel, Teams).

We care about who you are, not just what you know:

• Ability to make decisions autonomously, especially under pressure.
• Orientation toward detail and work well done.
• Empathy and the ability to manage people with sensitivity.

We would like to meet you.

The following will be valued positively:

• Experience in the cleaning or facility services sector.
• Experience managing portfolios of several centers simultaneously.

Your role: the bridge between client and team

As a Services Manager, you will be the key person ensuring that everything runs smoothly: that teams are well-coordinated, that the client is satisfied, and that the service is provided to the highest standards. You will manage a portfolio of approximately 20-25 centers in the Barcelona area, with teams of up to 10 people per center.

• Leading and coordinating teams: You will organize and motivate the teams in each center, distributing tasks and ensuring that each person knows what to do and has what they need to do it well.
• Being the face to the client: You will maintain a close and proactive relationship with clients, anticipating their needs and resolving incidents with agility.
• Planning operations: You will manage schedules, vacations, leaves, and substitutions to guarantee service continuity without interruptions.
• Ensuring quality: You will supervise that cleaning standards, procedures, and the use of materials are met during every visit.
• Managing information: You will keep work plans up to date, validate payroll variables, and detect recruitment needs by coordinating with HR.