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Event Room Manager

On-site in Logroño·Full-time·Added yesterday (last checked 15 Oct)

Serunion

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Overview

Work mode: On-site, Logroño
Contract: Permanent contract, full-time hours
Driving licence: Required, own vehicle

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Customer service: Ability to interact with clients by anticipating and resolving problems and needs.
Ability to lead, motivate, and manage successful teams.
Ability to work efficiently and manage one's own time in a high-performance work environment.
Proficiency in Excel and Office.
Training in room/restaurant service or similar
Essential: 1 year as a Floor Manager in events/catering: team supervision, order management, and floor closing. Experience outside of collectives/events/catering will not be valued.
Knowledge of HACCP and food safety
Customer service, attention to detail, and dynamic environments
Organization and time management in high-paced environments
Valid driver's license and own vehicle
Availability of working hours

Pay & benefits

What you'll get

Permanent contract.
Competitive salary based on the candidate's experience.
Opportunity to work in a collaborative and dynamic team.
Join a leading company that values and rewards the effort and dedication of its employees: ongoing training plan, social benefits, professional development.

The role

At Singularis, boutique catering from the Serunion Group, a contract catering company with over 30 years of experience in the sector, we are looking for the best talent to join our centers. If you have experience and are looking for an opportunity to demonstrate your skills, this offer is perfect for you!

We are looking for a floor manager (Maitre) for events in Madrid. The successful candidate will have the opportunity to manage our catering services and special events at an important client center.

What you'll do

Pre-event planning: Knowledge of prospecting event spaces to evaluate access points, loading points, electrical infrastructure, kitchen capacity, and possible operational difficulties.
Make orders for cellar stock and materials for service, the room, and the pantry.
Inventory control: Verify that all material that left the warehouse returns, and account for breakages/losses. Beverage inventory.
Administrative closing: Manage staff attendance sheets, incident reports, closing of diners served, cellar inventory, communicating incidents, and closing at the end of the event.
Staff supervision: Knowledge of ratios and staffing calculations for the room, kitchen, and logistics to produce the services.
Room management: Ability to organize and coordinate service in the room, efficiently assigning and distributing waiters/waitresses.
Post-event report: Note what worked and what can be improved, recording the preferences and particularities of each client.

Hiring process

We want your experience to be agile, clear, and human. Some stages of the selection process may use Artificial Intelligence (AI) tools, with human review and decision-making. Throughout the process, you may receive a WhatsApp message with a link to complete your virtual interview quickly and easily with DANI, our AI-powered virtual assistant.

Stay tuned and get ready to take the next step in your career with Serunion!

About Serunion

Serunion is a leading Spanish catering and facilities services company, providing food service management, cleaning, and related services to businesses, schools, hospitals, and other institutions. With a strong presence across Spain, the company operates in the hospitality and facilities management sector, employing thousands of staff nationwide.

Serunion has a significant presence throughout Spain, with offices and operations in many cities, including Madrid, Barcelona, Valencia, and others. The company is known for its focus on quality and service, and it offers a range of roles from kitchen and cleaning staff to dietitians and occupational therapists. For international professionals, Serunion provides opportunities in the hospitality and facilities services industry, with roles that may require Spanish language skills and local knowledge.

Industry: Catering and Facilities Services
Founded: 1987
Employees: 10,000–20,000
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Valencia and 1 more
Website: serunion.es

Good to know if you are moving

Serunion is a Spanish company, so roles are based in Spain, and Spanish language skills are often required.
The company operates in the catering and facilities services sector, with roles ranging from kitchen staff to supervisors.
Many positions are in schools and hospitals, offering stable employment in public and private institutions.
Serunion has a presence in multiple Spanish cities, providing opportunities across the country.
For international professionals, roles may require specific certifications or experience in catering or cleaning services.

In their own words

Additional information

At Singularis, we want to build a diverse and committed team, where all people have the opportunity to develop their potential and contribute to the success of our company. We value and respect diversity, and we are committed to equal opportunities in access to employment and professional development.

All open roles at Serunion