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Account Manager

Remote, Global, Remote·Full-time·Added 1 month ago

Skelar

8 open roles

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Overview

Job details

Full-time hours
Per the ad.
Fully remote
Per the ad.

Requirements

Have the right to work in Spain
Skelar doesn't mention sponsorship, but this role may fit the Digital nomad visa.
Work in English
English is required, per the ad.
Have 2+ years of experience
Junior-level role.

This job was automatically translated to English.

Pay & benefits

What you'll get

Internal clubs by professional tracks: marketing, development, finance, recruiting;
Trainings, courses, and attending conferences;
Corporate merch and discounts from partner companies;
Medical insurance.

What we've built at SKELAR for your professional growth

- SKELAR Platform. This is the operational core of the venture builder that helps founders move faster from zero to one. Thus, business teams focus on the product—while 10+ teams within the Platform cover Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT, and others.

- Networking and knowledge sharing as part of the culture. Among our colleagues are co-founders who have launched more than one business, as well as the strongest specialists on the market. So, we have access to the necessary expertise at our fingertips.

- Exclusive domain education. We have created our own training programs for teammates to choose from—ranging from a 2-month school for beginner managers to intensives on AI and professional clubs for development, product management, etc.

- Impact on systematic support for Ukraine. We have the SKELAR foundation charity fund, created by SKELAR team members themselves - and thanks to every employee, we bring important social projects to life. For example, we founded the first accelerator for veterans in Europe and are building a platform to support veterans at the state level.

- An ecosystem for productive work. Spaces have been created for Skelarians that inspire results—with their own gym, climbing wall, Bali green zones, and libraries. In spaces where service, security, and comfort are synchronized with the pace of team growth, we get a wow-experience and work more effectively.

We will tell you more at our introductory meeting.
We invite you to build the next big everything at SKELAR together!

Requirements

What we're looking for

English from B2: written is your main work tool, spoken is for calls;
At least 2 years of experience in client-facing roles: support, account management, sales, or customer success. Most valuable to us is experience with the premium/VIP segment or high-value clients;
You write communications that get responses: personalization, a human tone, and a simple call to action;
You explain complex things in simple words, without unnecessary technical terms;
You maintain the goal of the conversation in calls and chats and work with objections;
Readiness to work evening shifts, 5/2 schedule 16:00-00:00;

Nice to have

Experience working with Western markets (USA, Canada, Europe);
Work with Zendesk or similar tools;

The role

What is worth knowing about SKELAR? We are a venture builder—in other words, a company that builds companies. With us, founders create consumer businesses that become leaders in global markets such as EdTech, Mental health, Petcare, FashionTech, and others.

Skelarians build tech products that earn recognition from Product Hunt, The Webby Awards, and receive thousands of positive reviews on TrustPilot. Overall, 10+ million people worldwide use our businesses' tech products.
All thanks to strong teams, because our specialists are SKELAR's key value.

To enable professional realization, we have created an environment of expertise and unlimited opportunities—and we are looking for those who crave challenges.

Currently, we are looking for an Account Manager for one of our partner companies to raise the bar of results together.

What you'll do

You build long-term relationships with your own base of premium users—they know you by name and reach out specifically to you;
You provide end-to-end user support: resolving daily requests, complex cases, and working with situations where a user plans to leave the product;
You independently manage communication via email, online chats, and calls, and are responsible for the quality of experience for your user base;
You work with AI and automations that take over routine tasks and allow you to focus on communication and finding the best solutions;
You become the voice of the user within the team: noticing insights, passing them to the product team, and directly influencing improvements to the user experience.

About Skelar

Skelar is a venture builder headquartered in Kyiv, Ukraine, that creates and scales tech startups across various sectors. The company operates as a hands-on partner, providing expertise in product development, marketing, and operations to launch and grow its portfolio of ventures. Skelar's portfolio includes brands like RiseGuide, Liven, and Leaply, which focus on areas such as user acquisition, monetization, and AI-driven content.

Skelar is expanding its remote-first team and currently has open roles in Spain, indicating a growing presence in the Spanish market. The company's work culture is likely dynamic and entrepreneurial, given its venture builder model, and it offers opportunities for international professionals to work on diverse projects. With roles in marketing, sales, and operations, Skelar is looking for talent that can drive growth and innovation across its ventures.

Industry: Venture Builder
Employees: 700
Headquarters: Kyiv, Ukraine
Website: skelar.tech

Good to know if you are moving

Skelar is a venture builder, offering exposure to multiple startups and products rather than a single company.
The company has open roles in Spain, indicating a growing presence in the Spanish market.
Roles span marketing, sales, and operations, providing opportunities for international professionals in these fields.
Skelar's portfolio includes ventures like RiseGuide, Liven, and Leaply, which focus on digital growth and AI.

All open roles at Skelar