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Sales Trainer - Inside Sales & Account Management
On-site in BarcelonaΒ·Full-timeΒ·Added yesterday
Overview
Job details
Full-time hours
Per the ad.
Requirements
Have the right to work in Spain
SumUp doesn't mention sponsorship in the ad.
Work on-site in Barcelona
No relocation package mentioned.
Pay & benefits
What you'll get
π Opportunity to work with a truly global, multicultural team from our inspiring Barcelona office. This involves an office-first setup
π Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
π Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success
π A dedicated annual L&D budget of β¬2000 for your individual development, which can be used to attend conferences and/or advance your career through further education
ποΈ Generous time off: enjoy 23 days of paid leave plus public holidays and special leave days
π₯ Subsidised restaurant tickets (Edenred) and office breakfast on Mondays
π΄ Break4me: 1-month sabbatical after 3 years of service
π Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
Requirements
What we're looking for
You'll be great for this role if...
- Experience delivering sales training in a live setting, including facilitation and active coaching
- A background in Telesales or account management, ideally within a fast paced, high volume sales environment
- Strong knowledge of value selling techniques and how to turn product knowledge into practical training
- Ability to build and adapt training materials, including role play scenarios and assessments
- Comfort working across multiple markets and languages, adapting content and delivery to local needs
- Availability to travel within Europe, approximately every other month
The role
What you'll do
- Design and deliver live training sessions for Telesales and Account Management reps, covering both product knowledge and sales skills
- Run new joiner onboarding sessions that introduce SumUp's products and the core skills each role needs
- Track the impact of training through assessments and shadowing, adjusting sessions based on what's working
- Support new hires and their Team Leads with structured follow ups as they ramp up their sales performance
- Partner with Team Leads and the EU Training Leadership to build programmes that improve sales volume, quality, and multi product selling
- Share best practices with the wider Sales Enablement team across Europe
How you'll work
π Location: Barcelona, Spain (office first) π Contract type: Fixed term, full time
Video
Hiring process
Recruiter screening
With a recruiter Β· 30β60 min
Explores your motivation, purpose, curiosity, transferable skills and core values.
Hiring manager interview
With a hiring manager
Detail on the role and team structure; assesses collaboration, technical skills and proactivity.
Technical assessment
A business case, portfolio presentation or coding task to show how you think, briefed beforehand.
Team interview
With future teammates
Meet potential future teammates for a broader view of team culture.
Bar raiser interview
With interviewer from another team
An interviewer from a different team gives an unbiased perspective on your abilities and values.
Decision and offer Β· With a recruiter
- Details of the technical assessment are shared in advance.
- The bar raiser comes from a different team to give an unbiased view.
Hiring process
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
About SumUp
SumUp is a global financial technology company that provides payment solutions and point-of-sale systems for small and medium-sized businesses. Founded in 2012, the company has grown to serve over 4 million merchants worldwide, offering card readers, invoicing, and business banking services. With a strong presence across Europe, the Americas, and other regions, SumUp is a key player in the fintech industry, competing with companies like Square and iZettle.
In Spain, SumUp has a significant presence, with offices in Madrid and Barcelona, and a large number of open roles in sales, customer support, and engineering. The company is known for its dynamic, fast-paced work culture and its commitment to empowering small businesses. For international professionals, SumUp offers opportunities to work in a multicultural environment, with many roles requiring multilingual skills, particularly in German, French, Italian, and Portuguese. The company provides a supportive environment for relocation, with a focus on career growth and development.
- Industry
- Fintech
- Founded
- 2012
- Employees
- 1,000β5,000
- Headquarters
- London, UK
- In Spain
- Barcelona, Madrid
- Website
- sumup.com
Good to know if you are moving
- SumUp has offices in Barcelona and Madrid, with a strong focus on multilingual roles, making it a great fit for international professionals.
- The company offers a dynamic and inclusive work culture, with opportunities for career growth in sales, customer support, and engineering.
- SumUp provides visa sponsorship and relocation support for eligible candidates, especially for roles in Spain.
- Many roles require fluency in languages like German, French, Italian, and Portuguese, which can be a plus for multilingual candidates.
- SumUp is a global company with a diverse workforce, and English is often the working language in the Spain offices.
In their own words
About the company & team
Sales Enablement sits at the heart of how SumUp's Telesales and Account Management teams grow, turning product launches and market shifts into training that reps can use from day one. As we expand our merchant base into new markets and win larger, more complex accounts, the team's job is to make sure every rep can sell with confidence and credibility. This role owns onboarding and skills development for reps across two European markets, giving newly hired talent the tools to hit the ground running and existing reps the coaching they need to grow.
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 39 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 4,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Location
SumUp Β· Barcelona
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