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Sales Telemarketer

Hybrid in Málaga·Part-time·Added 4 months ago (last checked 19 Oct)

Synergym

182 open roles

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Our summary

Work mode: Hybrid, Málaga
Contract: Permanent contract, part-time hours
Benefits: Private health insurance, flexible pay plan

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Skills

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Residence in Málaga.
- Previous experience in sales or customer service.
- Excellent communication skills.
- Ability to work autonomously and in a team in a dynamic and goal-oriented environment.
- Problem-solving and effective negotiation skills.
- Organizational capacity, resilience, and results orientation.
- Basic knowledge of IT tools and experience with CRM systems (desirable).

Pay & benefits

What you'll get

- Job stability, permanent part-time contract
- Working week of 30 h/w.
- Fixed + variable salary, depending on the achievement of objectives.
- Free access to our clubs for you and one other person of your choice.
- Possibility of joining the flexible compensation plan (medical insurance).
- Growth and development opportunities in a leading company in the fitness sector.

The role

At Synergym, we are in the midst of an expansion process, with around 160 clubs open and a clear aspiration to continue growing until we reach 210 open clubs in 2026, always with the firm purpose of bringing fitness and a healthy lifestyle to every corner of Spain.

We are looking for approachable, empathetic, and highly qualified professionals to guide the customer in their experience at our clubs, ensuring they live a unique experience and can achieve their health and wellness goals. For this reason, we want people like you in our teams, results-oriented, with leadership skills and excellent communication skills, as well as a passion for the customer and for team management.

To meet this challenge, our strategy is to strengthen and secure our structure; therefore, we are looking for a teleoperator for our Call Center project.

What you'll do

- Work on the main KPIs: sales, reducing the cancellation rate, reducing the non-payment percentage.
- Manage returned receipts, investigate the reasons behind rejections, and work with members to resolve any issues.
- Collaborate with other departments, such as the accounting or customer service departments, to resolve issues related to member payments.
- Maintain accurate records of customer interactions in our customer relationship management (CRM) system.
- Collaborate closely with other departments, such as marketing and sales, to optimize customer retention and conversion strategies.
- Perform other types of calls to customers or potential customers related to campaigns, commercial strategies, various communications, or other matters.

About Synergym

Synergym is a Spanish fitness company operating a chain of gyms across Spain. Founded in 2012, it has grown to over 100 locations nationwide, offering 24/7 access, group classes, and personalized training programs. The company focuses on making fitness accessible and affordable, with a strong emphasis on technology and customer experience.

Synergym's headquarters is in Málaga, Spain, and it has gyms in numerous cities including Madrid, Barcelona, Bilbao, Valencia, and many others. The company is expanding rapidly and frequently hires fitness professionals, such as sports monitors and trainers, for its various locations. For international professionals, Synergym offers opportunities to work in a dynamic, growing sector across Spain, though roles typically require Spanish language proficiency and relevant fitness certifications.

Industry: Fitness
Founded: 2012
Employees: 1,000–5,000
Headquarters: Málaga, Spain
In Spain: Málaga, Madrid, Barcelona and 13 more
Website: synergym.es

Good to know if you are moving

Synergym has gyms in over 100 locations across Spain, providing opportunities in various cities.
The company offers 24/7 access to its facilities, which may appeal to flexible work schedules.
Most roles are fitness-focused, such as sports monitors, and require relevant certifications and Spanish language skills.
The company is headquartered in Málaga, a popular coastal city for expats, but has positions throughout Spain.
Synergym emphasizes a modern, tech-driven approach to fitness, with a focus on community and customer experience.

In their own words

Additional information

Synergym is firmly committed to treating all applications under the principle of non-discrimination and impartiality, valuing skills, achievements, and experience regardless of age, sex, nationality, race, or disability. Applications with a disability certificate will be positively valued.

Fit together!

All open roles at Synergym